Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Garth brooks credit card refund -PTSB

Options
  • 17-07-2014 7:32am
    #1
    focusowner
    Registered Users Posts: 318 ✭✭


    Hi guys just looking for some help with permanent tsb credit card

    I purchased 6 tickets for the now cancelled garth brooks concert 2 for myself and the rest were ordered for friends - im now set to recieve a refund to my credit card over the coming days however the credit card bill has long been cleared so now my card will be in credit to the value of €430 ish euro , how do i go about moving it back to my current acc so i can refund the others for their tickets ?

    Thanks in advance for any and all help


Comments

  • Options
    #2
    Davexirl
    Registered Users Posts: 1,097 ✭✭✭Davexirl


    focusowner wrote: »
    Hi guys just looking for some help with permanent tsb credit card

    I purchased 6 tickets for the now cancelled garth brooks concert 2 for myself and the rest were ordered for friends - im now set to recieve a refund to my credit card over the coming days however the credit card bill has long been cleared so now my card will be in credit to the value of €430 ish euro , how do i go about moving it back to my current acc so i can refund the others for their tickets ?

    Thanks in advance for any and all help

    Since the card is now in credit, can't you simply just withdraw the in-credit amount of cash on the card at an ATM.


  • Options
    #3
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    Davexirl wrote: »
    Since the card is now in credit, can't you simply just withdraw the in-credit amount of cash on the card at an ATM.

    Could do that i suppose but dont you get screwed for withdrawing cash from atm with credit card ?


  • Options
    #4
    hallo dare
    Closed Accounts Posts: 1,787 ✭✭✭hallo dare


    As mentioned above or via online or mobile money on the ptsb app.


  • Options
    #5
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    hallo dare wrote: »
    As mentioned above or via online or mobile money on the ptsb app.

    Mobile money sounds interesting how does that work ?


  • Options
    #6
    racso1975
    Registered Users Posts: 5,273 ✭✭✭racso1975


    focusowner wrote: »
    Could do that i suppose but dont you get screwed for withdrawing cash from atm with credit card ?

    Only if card not in credit


  • Advertisement
  • Options
    #7
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    racso1975 wrote: »
    Only if card not in credit

    Ohhh really i didnt know that :) cheers thats deadly


  • Options
    #8
    RFOLEY1990
    Closed Accounts Posts: 302 ✭✭RFOLEY1990


    focusowner wrote: »
    Ohhh really i didnt know that :) cheers thats deadly



    Of course. If the card is in credit then it's essentially your money so you won't be penalised for taking it


  • Options
    #9
    GerardKeating
    Registered Users Posts: 7,652 ✭✭✭GerardKeating


    racso1975 wrote: »
    Only if card not in credit
    RFOLEY1990 wrote: »
    Of course. If the card is in credit then it's essentially your money so you won't be penalised for taking it

    Not always true, depends on your card issuers. They will actually be charged by the card schemes for the Withdrawal. Best to ask them to confirm.


  • Options
    #10
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    RFOLEY1990 wrote: »
    Of course. If the card is in credit then it's essentially your money so you won't be penalised for taking it

    I wasnt sure whether it was a penalty for using the cc in relation to atm or for withdrawing cash via cc suppose it makes sense though

    Thanks guys


  • Options
    #11
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    GerardKeating wrote: »
    Not always true, depends on your card issuers. They will actually be charged by the card schemes for the Withdrawal. Best to ask them to confirm.

    Il contact them today see if they can clarify - the only time ive been refunded before, the bill was still outstanding so it didnt matter


  • Advertisement
  • Options
    #12
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    With ptsb, you can withdraw whatever is in credit without being charged. But if you withdraw more than what's in credit by even a cent, you'll be charged on the whole amount. So just make sure if you're withdrawing from an atm that you know exactly how much is in credit first.


  • Options
    #13
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    Nervous Wreck wrote: »
    With ptsb, you can withdraw whatever is in credit without being charged. But if you withdraw more than what's in credit by even a cent, you'll be charged on the whole amount. So just make sure if you're withdrawing from an atm that you know exactly how much is in credit first.

    Cheers for that


  • Options
    #14
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    hallo dare wrote: »
    As mentioned above or via online or mobile money on the ptsb app.


    How is that possible from a credit card? is that new?


  • Options
    #15
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    dobsdave wrote: »
    How is that possible from a credit card? is that new?


    Contacted permanent tsb about withdrawing cash amount from my credit card at atm and have been advised the following

    "The cash advance fee on a visa credit card is 20.96% of whatever the amount is that your withdrawing"

    So €80 to withdraw my €430

    Has to be a better way


  • Options
    #16
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    focusowner wrote: »
    Contacted permanent tsb about withdrawing cash amount from my credit card at atm and have been advised the following

    "The cash advance fee on a visa credit card is 20.96% of whatever the amount is that your withdrawing"

    So €80 to withdraw my €430

    Has to be a better way

    That's the cash interest. The actual fee (if you are not withdrawing funds that are in credit) is 1.5% with a minimum fee of €2. If you end up not paying off your bill in full, you're charged interest on the cash you withdrew. 20.96% is the interest rate in that circumstance.


  • Options
    #17
    BazzaDP
    Registered Users Posts: 69 ✭✭BazzaDP


    focusowner wrote: »
    Contacted permanent tsb about withdrawing cash amount from my credit card at atm and have been advised the following

    "The cash advance fee on a visa credit card is 20.96% of whatever the amount is that your withdrawing"

    So €80 to withdraw my €430

    Has to be a better way

    Depends on whether this counts as an "advance" or not. I'd ring them back to clarify that.


  • Options
    #18
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    focusowner wrote: »
    Contacted permanent tsb about withdrawing cash amount from my credit card at atm and have been advised the following

    "The cash advance fee on a visa credit card is 20.96% of whatever the amount is that your withdrawing"

    So €80 to withdraw my €430

    Has to be a better way

    As already said, thats the interest rate, not the fee.


  • Options
    #19
    GerardKeating
    Registered Users Posts: 7,652 ✭✭✭GerardKeating


    focusowner wrote: »
    Contacted permanent tsb about withdrawing cash amount from my credit card at atm and have been advised the following

    "The cash advance fee on a visa credit card is 20.96% of whatever the amount is that your withdrawing"

    So €80 to withdraw my €430

    Has to be a better way

    Do you not plan to spend anything on the card this month?


  • Options
    #20
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Definitely no charge if the card is in credit. Got a refund of close to 3k, went into the branch and they sent a mail to their visa department to transfer it to my current account. Took about 2 days with no charge...


  • Options
    #21
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    GerardKeating wrote: »
    Do you not plan to spend anything on the card this month?

    Getting married next saturday could end up using it alright but we will have to see


  • Advertisement
  • Options
    #22
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    Found this on ptsb website in relation to cash advance - what do you reckon ?

    A fee of 1.5% of the advance amount or €2.00, whichever is the higher, will be applied to ATM advances. This fee is only charged on ATM withdrawals where the resulting balance, prior to charging, is in a debit position.


  • Options
    #23
    Snake
    Closed Accounts Posts: 1,844 ✭✭✭Snake


    focusowner wrote:
    Getting married next saturday could end up using it alright but we will have to see


    would you not be better of not using a credit card to pay for a wedding? do you really want to be in debt going into a marriage. if you've got the funds just use your visa debit


  • Options
    #24
    focusowner
    Registered Users Posts: 318 ✭✭focusowner


    GrayFox208 wrote: »
    would you not be better of not using a credit card to pay for a wedding? do you really want to be in debt going into a marriage. if you've got the funds just use your visa debit


    Wedding already paid for :)


  • Options
    #25
    GerardKeating
    Registered Users Posts: 7,652 ✭✭✭GerardKeating


    GrayFox208 wrote: »
    would you not be better of not using a credit card to pay for a wedding? do you really want to be in debt going into a marriage. if you've got the funds just use your visa debit

    If the OP has some "cash in hand" to pay for the wedding, then using this cash to repay those that are owed for the tickect, and using the "refund" on the card to pay for a purchase is a way to avoid the cash withdrawal issue.


  • Options
    #26
    SPM1959
    Closed Accounts Posts: 358 ✭✭SPM1959


    They should be able to transfer money back to your bank account or send a cheque. Give them a call to hear the options. Won't be a need to withdraw from the ATM if you don't want to.


  • Options
    #27
    Nervous Wreck
    Closed Accounts Posts: 16,115 ✭✭✭✭Nervous Wreck


    focusowner wrote: »
    Found this on ptsb website in relation to cash advance - what do you reckon ?

    A fee of 1.5% of the advance amount or €2.00, whichever is the higher, will be applied to ATM advances. This fee is only charged on ATM withdrawals where the resulting balance, prior to charging, is in a debit position.

    Sounds pretty similar (exactly the same) as what I said here:
    Nervous Wreck wrote: »
    That's the cash interest. The actual fee (if you are not withdrawing funds that are in credit) is 1.5% with a minimum fee of €2. If you end up not paying off your bill in full, you're charged interest on the cash you withdrew. 20.96% is the interest rate in that circumstance.


    ...

    SPM1959 wrote: »
    They should be able to transfer money back to your bank account or send a cheque. Give them a call to hear the options. Won't be a need to withdraw from the ATM if you don't want to.

    You can withdraw €700 per day from an ATM on a PTSB Visa. If it's in credit more than €700, they'll do the transfer for you. If it's €700 or less, they won't because it can't be withdrawn at ATM.


Advertisement