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No humans to speak to or to answer phones.

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  • 17-07-2014 3:37pm
    #1
    ironside
    Registered Users Posts: 13 ✭


    I've no wish to be smart but is there no person in Electric Ireland that one can speak to.  I've been using the contact button and there isn't a whisper out of the 1850 number.  

    Please remember that not everyone has a computer or that everyone is computer is computer literate. 

    Any change that somebody would answer a phone or better still phone me.


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  • Options
    #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Ironside,

    Apologies for the hold time. This just means all agents are on a call, but your call will be answered as soon as an agent becomes available.

    Otherwise, if you outline your query here on Boards, we should be able to advise. For anything account-specific, private message me your Electric Ireland account number and your name, address and telephone number, confirming the details of your query.

    Regards,
    Una


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