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webmail problem?

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  • 18-07-2014 3:20pm
    #1
    coathanger
    Registered Users Posts: 267 ✭✭


    Hi There,
    I tried logging into my webmail & it wasn't recognising my password,so I reset it,waited the allocated time & logged back into it & I keeps telling me page cannot be found?Please help.

    Thanks


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    coathanger wrote: »
    Hi There,
    I tried logging into my webmail & it wasn't recognising my password,so I reset it,waited the allocated time & logged back into it & I keeps telling me page cannot be found?Please help.

    Thanks
    Hi coathanger

    There have been some issues with webmail today however the latest feedback received from email support is that all issues should now be resolved. If you are still experiencing issues please contact email support on 1890260260 if you are an eircom broadband customer or alternatively on 1530277100 if not an eircom broadband subscriber.

    Thanks
    Al


  • Options
    #3
    Jay Dee
    Registered Users Posts: 667 ✭✭✭Jay Dee


    eircom: Alan wrote: »
    coathanger wrote: »
    Hi There,
    I tried logging into my webmail & it wasn't recognising my password,so I reset it,waited the allocated time & logged back into it & I keeps telling me page cannot be found?Please help.

    Thanks
    Hi coathanger

    There have been some issues with webmail today however the latest feedback received from email support is that all issues should now be resolved. If you are still experiencing issues please contact email support on 1890260260 if you are an eircom broadband customer or alternatively on 1530277100 if not an eircom broadband subscriber.

    Thanks
    Al
    HI,

    My eircom account is still not working ??
    I log in, enter password and get  " web page not found "

    Would appreciate any help !!

    Thanks

    Jay


  • Options
    #4
    Skatedude
    Registered Users Posts: 2,674 ✭✭✭Skatedude


    same here, i login and get page not found.

    Any idea on when it will be fixed as i need to check an important mail?


  • Options
    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Skatedude wrote: »
    same here, i login and get page not found.

    Any idea on when it will be fixed as i need to check an important mail?

    [font=Times New Roman","serif]Hi Skatedude

    I have been informed that all webmail related issues should be resolved by now however if you are still experiencing issues please contact eircoms email support centre, the support centre can be contacted on 1890260260 if you are an eircom broadband customer or alternatively on 1530277100.

    Thanks
    Al[/font]


  • Options
    #6
    Jay Dee
    Registered Users Posts: 667 ✭✭✭Jay Dee


    eircom: Alan wrote: »
    Skatedude wrote: »
    same here, i login and get page not found.

    Any idea on when it will be fixed as i need to check an important mail?

    Hi Skatedude

    I have been informed that all webmail related issues should be resolved by now however if you are still experiencing issues please contact eircoms email support centre, the support centre can be contacted on 1890260260 if you are an eircom broadband customer or alternatively on 1530277100.

    Thanks
    Al
    Hi,

    Thanks for the response.
    Unfortunately " all webmail related issues should be resolved by now" is not correct.
    I am still having log in problems, with "Web page not found " still being displayed.


    Could you please check again to see if there are still outstanding issues,


    Thanks


    Jay


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  • Options
    #7
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Jay Dee wrote: »
    eircom: Alan wrote: »
    Skatedude wrote: »
    same here, i login and get page not found.

    Any idea on when it will be fixed as i need to check an important mail?

    Hi Skatedude

    I have been informed that all webmail related issues should be resolved by now however if you are still experiencing issues please contact eircoms email support centre, the support centre can be contacted on 1890260260 if you are an eircom broadband customer or alternatively on 1530277100.

    Thanks
    Al
    Hi,

    Thanks for the response.
    Unfortunately " all webmail related issues should be resolved by now" is not correct.
    I am still having log in problems, with "Web page not found " still being displayed.


    Could you please check again to see if there are still outstanding issues,


    Thanks


    Jay
    Hi Jay Dee

    There have been issues this morning but all issues are now resolved, updates can be found here: http://community.eircom.net/t5/Service-Updates-and/Resolved-Webmail-issue-Tuesday-July-22/m-p/75339

    Apologies for the inconvenience caused, if you are still experiencing issues please contact email support on the number I have provided above.

    Thanks
    Al


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