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e30 becomes e35

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  • 24-07-2014 4:35pm
    #1
    FobleAsNuck
    Registered Users Posts: 797 ✭✭✭


    may sound funny, but somehow e30 becomes e35:

    oi58.tinypic.com/2hx3rdx.jpg
    oi58.tinypic.com/29bzkba.jpg
    oi60.tinypic.com/2uzte86.jpg

    is it e30 or e35?


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    FobleAsNuck wrote: »
    may sound funny, but somehow e30 becomes e35:

    oi58.tinypic.com/2hx3rdx.jpg
    oi58.tinypic.com/29bzkba.jpg
    oi60.tinypic.com/2uzte86.jpg

    is it e30 or e35?

    Hi FobleAsNuck

    The pictures you included are inaccessible to me, can you attach via different format?

    Al


  • Options
    #3
    FobleAsNuck
    Registered Users Posts: 797 ✭✭✭FobleAsNuck


    no I cant, its some sort of spam prevention. just go to you site and try to order e30 package. after clicking "buy now" it magically becomes e35


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    FobleAsNuck wrote: »
    no I cant, its some sort of spam prevention. just go to you site and try to order e30 package. after clicking "buy now" it magically becomes e35
    Hi FobleAsNuck

    The advertised price is for new customers only, the price will be different for existing customers who wish to upgrade to efibre.

    Thanks
    Al


  • Options
    #5
    FobleAsNuck
    Registered Users Posts: 797 ✭✭✭FobleAsNuck


    I am not your customer


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    FobleAsNuck wrote: »
    I am not your customer
    Hi fobleAsNuck

    I've tried this with an address not with eircom & the €30 price has not changed

    I've copied & pasted the order summary below:


    Your Order Summary

    Once Off Payments
    • InstallationFREE
    • ConnectionFREE
    • Wireless ModemFREE
    [*]
    Once off Payment€0.00

    Monthly Payments
    eircom Bundle
    • Broadband: eFibre Unlimited
    • Homephone: eTalk Offpeak
    [*]
    Optional Extra Upgrades
    • eTalk Anytime for €5 Add to Order
    [*]
    Monthly Cost€30.00
    first 6 months, €45.00 thereafter


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  • Options
    #7
    FobleAsNuck
    Registered Users Posts: 797 ✭✭✭FobleAsNuck


    then how come it comes more expensive for me? I'm more than certain I am not your customer


  • Options
    #8
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    FobleAsNuck wrote: »
    then how come it comes more expensive for me? I'm more than certain I am not your customer

    Hi FobleAsNuck
     
    Can you clear your browser history and try ordering this using a different internet browser and let me know if that helps. If this doesn’t work and you are still experiencing difficulty can you PM me with your address and I will look into this for you.

    Tony


  • Options
    #9
    FobleAsNuck
    Registered Users Posts: 797 ✭✭✭FobleAsNuck


    are you like going to reply to this PM or keep ignoring it?


  • Options
    #10
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    FobleAsNuck wrote: »
    are you like going to reply to this PM or keep ignoring it?
    FobleAsNuck
    We are on Boards.ie from 12:00 until 17:00 Monday to Friday. Our times are posted here
    I will respond to your PM once I have replied to older posts and other PMs which we have received before your own. I should have a reply later today. We would never deliberately ignore posts or PMs.
    Tony


  • Options
    #11
    FobleAsNuck
    Registered Users Posts: 797 ✭✭✭FobleAsNuck


    most ridiculous answer ever:
    I have looked into this for you and although eFibre is available in your area your home is not yet enabled as this is done on a phase by phase basis.
    Different addresses within the exchange areas are being upgraded at different times however feel free to check back with us in a couple of months and hopefully we have more information for you then.

    I am here:
    34ii6o3.jpg


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