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Call Answering

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  • 28-07-2014 10:02pm
    #1
    Southern Belle
    Registered Users Posts: 136 ✭✭


    Hi, I have call answering set up on my landline for years. Up to a couple of weeks ago there was no need to log onto voicemail to see if I had messages as as soon as you lifted the receiver there was a bleep on the line. This is now gone so (if I remember) you have to dial in to the voicemail bank or wait for the automated call to say there is a message. How can I fix this?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Southern Belle wrote: »
    Hi, I have call answering set up on my landline for years. Up to a couple of weeks ago there was no need to log onto voicemail to see if I had messages as as soon as you lifted the receiver there was a bleep on the line. This is now gone so (if I remember) you have to dial in to the voicemail bank or wait for the automated call to say there is a message. How can I fix this?
    Hi Southern Belle

    I have not heard of this happening before, A broken dial tone means you have new messages. Have you made sure your mailbox is not full? Please try deleting a few old messages this might help.

    Thanks
    Al


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    #3
    Southern Belle
    Registered Users Posts: 136 ✭✭Southern Belle


    eircom: Alan wrote: »
    Hi Southern Belle

    I have not heard of this happening before, A broken dial tone means you have new messages. Have you made sure your mailbox is not full? Please try deleting a few old messages this might help.

    Thanks
    Al

    Hi Al, I have no messages stored-I delete them as soon as heard. The broken dial tone always worked until a week or so ago


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    #4
    Southern Belle
    Registered Users Posts: 136 ✭✭Southern Belle


    Southern Belle wrote: »
    Hi Al, I have no messages stored-I delete them as soon as heard. The broken dial tone always worked until a week or so ago

    Any other suggestions?


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    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Southern Belle wrote: »
    Southern Belle wrote: »
    Hi Al, I have no messages stored-I delete them as soon as heard. The broken dial tone always worked until a week or so ago

    Any other suggestions?
    Hi Southern Belle

    I'm all out of ideas however I have asked around and I'm waiting from feedbback from accounts & technical support - as soon as I have more information I'll let you know :)

    Al


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    #6
    Southern Belle
    Registered Users Posts: 136 ✭✭Southern Belle


    eircom: Alan wrote: »
    Hi Southern Belle

    I'm all out of ideas however I have asked around and I'm waiting from feedbback from accounts & technical support - as soon as I have more information I'll let you know :)

    Al

    It's ok, phoned customer service and they sorted it straight away. Thks


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    #7
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Southern Belle wrote: »
    eircom: Alan wrote: »
    Hi Southern Belle

    I'm all out of ideas however I have asked around and I'm waiting from feedbback from accounts & technical support - as soon as I have more information I'll let you know :)

    Al

    It's ok, phoned customer service and they sorted it straight away. Thks
    Thanks for letting me know Southern Belle

    Al


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