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No possible broadband connection

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  • 30-07-2014 5:22pm
    #1
    PCeeeee
    Registered Users Posts: 1,487 ✭✭✭


    Hi, I recently got an eircom phoneline installed to get an internet connection. Efibre is out as I'm in a rural location but now I'm told that no broadband connection is possible at all.

    I'm struggling to understand this as the service is available to other houses in the village. Why can't I and will it be possible in the future? Also a am I to understand that as eircom can't provide it then no other provider will either.

    Thanks


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    PCeeeee wrote: »
    Hi, I recently got an eircom phoneline installed to get an internet connection. Efibre is out as I'm in a rural location but now I'm told that no broadband connection is possible at all.

    I'm struggling to understand this as the service is available to other houses in the village. Why can't I and will it be possible in the future? Also a am I to understand that as eircom can't provide it then no other provider will either.

    Thanks
    Hi PCeeeee
    there are a few factors which can affect broadband availability. If you PM me with your landline number we can take a look at this for you.
    Tony


  • Options
    #3
    PCeeeee
    Registered Users Posts: 1,487 ✭✭✭PCeeeee


    eircom: Tony wrote: »
    Hi PCeeeee
    there are a few factors which can affect broadband availability. If you PM me with your landline number we can take a look at this for you.
    Tony

    I'm bumping this as I have received no response to my pm from Tony. Can one of the other reps respond please.


  • Options
    #4
    eircom: Colm
    Closed Accounts Posts: 242 ✭✭eircom: Colm


    PCeeeee wrote: »
    eircom: Tony wrote: »
    Hi PCeeeee
    there are a few factors which can affect broadband availability. If you PM me with your landline number we can take a look at this for you.
    Tony

    I'm bumping this as I have received no response to my pm from Tony. Can one of the other reps respond please.
    Hi Pceeee

    Apologies that you have not received a response. PM me the Phone number and I will look at this for you.

    Colm


  • Options
    #5
    PCeeeee
    Registered Users Posts: 1,487 ✭✭✭PCeeeee


    eircom: Colm wrote: »
    PCeeeee wrote: »
    eircom: Tony wrote: »
    Hi PCeeeee
    there are a few factors which can affect broadband availability. If you PM me with your landline number we can take a look at this for you.
    Tony

    I'm bumping this as I have received no response to my pm from Tony. Can one of the other reps respond please.
    Hi Pceeee

    Apologies that you have not received a response. PM me the Phone number and I will look at this for you.

    Colm
    Still no answer?


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