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E-STATEMENTS NOT WORKING!!!

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  • 30-07-2014 7:14pm
    #1
    da_shivsta
    Registered Users Posts: 197 ✭✭


    Hi there, I've been on the phone banking for this issue about 5 times, I've called in to the branch and they have put me on the phone. three times I've been told I'll get a call back within the week or whatever but each time I've had no response. RAGING at the service.
    Now to the actual issue.
    My e-statements haven't worked since I swapped phone providers last September. I got fed up and impatient as I haven't had any in the post either so now I've tried registering my 'boyfriends number which is obviously far from ideal. 
    Basically I want it registered to my number, and I want it done this week. But I don't wanna mess up the system anymore by trying to do it myself online again and confusing the issue. I realise I've already done that but I waited too long for your customer support team to get back to me.


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi da_shivsta,

    Thanks for contacting us here on Boards.

    Sorry to hear you've experienced these difficulties in registering your mobile. We would like to help resolve this for you. 

    If you would like to send us a PM with your contact phone number and name, we will arrange a call back for you. We do not need any account information in the PM. 
    To send us a PM, please click the link in my signature. 

    Thanks,
    Sarah


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    #3
    da_shivsta
    Registered Users Posts: 197 ✭✭da_shivsta


    Bank of Ireland: Sarah wrote: »
    Hi da_shivsta,

    Thanks for contacting us here on Boards.

    Sorry to hear you've experienced these difficulties in registering your mobile. We would like to help resolve this for you. 

    If you would like to send us a PM with your contact phone number and name, we will arrange a call back for you. We do not need any account information in the PM. 
    To send us a PM, please click the link in my signature. 

    Thanks,
    Sarah
    it isn't allowing me to send you a PM.. sorry I haven't replied until now I actually didn't get the notification! 


  • Options
    #4
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi da_shivsta,

    Thanks for your reply. 

    Please check that you have signatures set to display in your control panel settings. Then once you have them turned them on, you should be able to click the link in my signature which says "Please click here when requested to send a Private Message".

    Thanks,
    Sarah


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