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Intl transaction on card

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  • 04-08-2014 3:01pm
    #1
    bigmoma22
    Registered Users Posts: 64 ✭✭


    HI
    I have tried to research on BOI website the fees that apply to both Mastercard and Visa debit card when used abroad for a single transaction but did not find any information.
    Can you please tell me the fees for both in a EU member state which does not use Euro as currency. The amount would be cca  € 500-6oo in a single transaction.


    Thank you


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  • Options
    #2
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    [font=Arial, sans-serif]HI bigmoma22,[/font]
    [font=Arial, sans-serif] [/font]
    [font=Arial, sans-serif]Thank you for contacting us on Boards.ie,[/font]
    [font=Arial, sans-serif] [/font]
    [font=Arial, sans-serif]We are sorry to hear you were unable to locate this information on our website.[/font]
    [font=Arial, sans-serif] [/font]
    [font=Arial, sans-serif]There are no additional charges for using your credit card to make purchases within the Eurozone.[/font]
    [font=Arial, sans-serif]However outside of the Euro Zone, a cross-border handling fee of 1.75% will apply on all transactions regardless if your credit card account is in credit.  A cash withdrawal fee of €2.54 or 1.5% (whichever is greater) will also apply unless your credit card is in credit at the time the transaction hits the account. For more information on using your credit card abroad please see here.[/font]

    [font=Arial, sans-serif]With regards to your Visa Debit Card, ATM Transactions in euro within the EU are charged at the same rate as a domestic ATM transaction. All other transactions are charged at the following rates:[/font]
    [font=Arial, sans-serif]ATM – 3.5% of transaction, Min €3.17/Max €11.43 per transaction. Please see here for more information on charges associated with using your Visa Debit card abroad:[/font]

    [font=Arial, sans-serif]Prior to your departure we would recommend contacting us to notify us of your travel plans as this will ensure your card functions normally while abroad. This can be done by contacting our BOI365 Team on 0818 365 365 or alternatively through the “Travel Notification” option via the Online Service Desk which is available when you are logged online. [/font]

    [font=Arial, sans-serif]We hope this clarifies this for you, if we can assist you with anything else please do not hesitate to contact us.[/font]

    [font=Arial, sans-serif]Thanks,[/font]
    [font=Arial, sans-serif]Paula C[/font]


  • Options
    #3
    bigmoma22
    Registered Users Posts: 64 ✭✭bigmoma22


    Bank of Ireland: Paula C wrote: »
    [font=Arial, sans-serif]HI bigmoma22,[/font]
    [font=Arial, sans-serif] [/font]
    [font=Arial, sans-serif]Thank you for contacting us on Boards.ie,[/font]
    [font=Arial, sans-serif] [/font]
    [font=Arial, sans-serif]We are sorry to hear you were unable to locate this information on our website.[/font]
    [font=Arial, sans-serif] [/font]
    [font=Arial, sans-serif]There are no additional charges for using your credit card to make purchases within the Eurozone.[/font]
    [font=Arial, sans-serif]However outside of the Euro Zone, a cross-border handling fee of 1.75% will apply on all transactions regardless if your credit card account is in credit. A cash withdrawal fee of €2.54 or 1.5% (whichever is greater) will also apply unless your credit card is in credit at the time the transaction hits the account. For more information on using your credit card abroad please see here.[/font]

    [font=Arial, sans-serif]With regards to your Visa Debit Card, ATM Transactions in euro within the EU are charged at the same rate as a domestic ATM transaction. All other transactions are charged at the following rates:[/font]
    [font=Arial, sans-serif]ATM – 3.5% of transaction, Min €3.17/Max €11.43 per transaction. Please see here for more information on charges associated with using your Visa Debit card abroad:[/font]

    [font=Arial, sans-serif]Prior to your departure we would recommend contacting us to notify us of your travel plans as this will ensure your card functions normally while abroad. This can be done by contacting our BOI365 Team on 0818 365 365 or alternatively through the “Travel Notification” option via the Online Service Desk which is available when you are logged online. [/font]

    [font=Arial, sans-serif]We hope this clarifies this for you, if we can assist you with anything else please do not hesitate to contact us.[/font]

    [font=Arial, sans-serif]Thanks,[/font]
    [font=Arial, sans-serif]Paula C[/font]
    THANK YOU your reply is excellent. May I just ask how much is the fee on both for conversion from € into local currency HRK, still Eurozone.
    Thank you


  • Options
    #4
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    Hi bigmomma22,

    The daily exchange rate associated with using your Visa Debit card is governed by Visa Europe as opposed to BOI. Exchange rates can change all the time therefore, please see here to the Visa Europe Website which will allow you to use their currency converter to find the rate that Visa Europe imposed on the day your transaction was processed.

    We hope you have a safe trip, should you require any assistance while abroad our Bank of Ireland 365 Team are on hand and can be contacted on 00353 1 4044000.

    If we can offer any further assistance here please do not hesitate to contact us.

    Thanks,
    Paula C


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