Eircom fibre for direct to exchange news?

kaerobe

Right... scratching my head here...

My parents line was recently enabled for efibre (direct fed). At the time (2 weeks ago), the line checker said they would get 7mbs... not great but whatever - hoped for better upload speeds than before...
They got about 6.7 up and 0.9 down.

I checked last night on the eircom website... line checker now says up to 25mb.... vodafone site says up to 100mb on that line. How/What has changed?

I called the old man, he just ran a speedtest, still 6.65 down and 0.93 up!?

I was very disappointed with 7mb, but if 25 is true, id be laughing! Its in Carrigaline, Cork where the 1000mb work is going ahead. Whats the deal with the change on line checker? Eircom not responded to tweets.

MiskyBoyy

kaerobe wrote: »

My parents line was recently enabled for efibre (direct fed). At the time (2 weeks ago), the line checker said they would get 7mbs... not great but whatever - hoped for better upload speeds than before...
They got about 6.7 up and 0.9 down.

I found this to be the most accurate. It told me I'd get 40mb when fibre went live and that's what I got.


http://www2.digiweb.ie/BusinessLineChecker/default.aspx just enter the landline number like this 051-123456

ED E

kaerobe wrote: »

I checked last night on the eircom website... line checker now says up to 25mb.... vodafone site says up to 100mb on that line. How/What has changed?

Prequal database has been updated. The new socket may have improved the line termination and thus the rating, or it might have been a bad result before.

Give them a buzz and ask them to check the attainable rates, if they're good they can bump it up to a higher profile while you're talking to them.

MiskyBoyy

Any idea why my Upstream Line Attenuation is so much higher when using the F2000 over the HG568c? 8db vs 37db or so.

Downstream stays about the same.

Praetorian

Just some info guys, I got both of our exchange fed vdsl lines upgraded from 40x10 to 50x15, this is still the highest setting eircom are allowing, even though the lines appear to have attainables of 70+ now with 20+ up.

It's a decent improvement, but not where I had hoped to be. (50 x 20 would even be fine)

dbit

Praetorian wrote: »

Just some info guys, I got both of our exchange fed vdsl lines upgraded from 40x10 to 50x15, this is still the highest setting eircom are allowing, even though the lines appear to have attainables of 70+ now with 20+ up.

It's a decent improvement, but not where I had hoped to be. (50 x 20 would even be fine)

Ill give them a bell soon as the exchange only went live on the 15th of june in my case i would need to wait a bit longer for uptake i would say.

ED E

MiskyBoyy wrote: »

Any idea why my Upstream Line Attenuation is so much higher when using the F2000 over the HG568c? 8db vs 37db or so.

Downstream stays about the same.

They're both huawei chips so id expect them to be close. It may just be a fw glitch interpreting the values wrong. UAtten isn't really a worry unless your upstream is really crapping out.

Praetorian wrote: »

Just some info guys, I got both of our exchange fed vdsl lines upgraded from 40x10 to 50x15, this is still the highest setting eircom are allowing, even though the lines appear to have attainables of 70+ now with 20+ up.

It's a decent improvement, but not where I had hoped to be. (50 x 20 would even be fine)

Some exchanges appear to be allowing 70_20 and some only 50_15. Id assume that's either because of phased increases or maybe its PSD thing where cabs are in close proximity to the MDF. Are there FTTC cabs near your exchange?

guil

My prequal went from 18_5 to 30_8 within 2 days of getting connected. I'm on 30_8 since Saturday and it has been ok with no disconnects.

What are the signs of a profile set too high?

ED E

SNR below 10dB usually isnt advisable. High error rates, lost carriers (90second disconnect). If you arent seeing performance issues then you're probably just dandy.

guil

Just so I know, how do you get the attainables on the hg modem?

ED E

Theres a HTML edit to show them. A search on here should find it.

Vico1612

guil wrote: »

Just so I know, how do you get the attainables on the hg modem?

Check this thread which explains how to get the hidden fields : http://www.boards.ie/vbulletin/showthread.php?t=2057006124

kaerobe

ED E wrote: »

Prequal database has been updated. The new socket may have improved the line termination and thus the rating, or it might have been a bad result before.

Give them a buzz and ask them to check the attainable rates, if they're good they can bump it up to a higher profile while you're talking to them.

I called... said I should get 21/3. Restarted modem. No luck yet with speedtest. Will give it a day and see. Would be much better speeds than 7!!

Update: The old man did a speedtest in his ipad. 19.63 down, 3.06 up. Happy Out.

Delboy5

I got fibre broadband installed about a month ago with Vodafone, initially my profile was set to 18/5.

Rang them yesterday and asked if possible please bump me up to best i can get, am now on 30/8.

Happy days....

Padraig Mor

**** sake, my exchange (RBK1_E01) now pushed out to 'early - mid 2016', having originally being listed for Autumn 2014! ****ing joke, especially as they recently enabled another direct fed exchange close by very recently and our area (one half of a large estate) is now the only area in the vicinity without fibre - even the other half of the estate have it!

Praetorian

ED E wrote: »

They're both huawei chips so id expect them to be close. It may just be a fw glitch interpreting the values wrong. UAtten isn't really a worry unless your upstream is really crapping out.



Some exchanges appear to be allowing 70_20 and some only 50_15. Id assume that's either because of phased increases or maybe its PSD thing where cabs are in close proximity to the MDF. Are there FTTC cabs near your exchange?

ED E,

there are approx 5 cabs all spread out in all directions between 250-500 metres away.

I hope the 50/15 is temporary as I don't see ftth being rolled out in industrial areas.

niuxniux8

Hi guys, wanted to ask my exchange went live on august 5, in eircom line checker it says that my address fibre enabled, but in vodafone and sky says its only up to 24 mb and i'm with sky so when i supposed to get fibre with sky? because now i can only get with eircom fibre...

MiskyBoyy

niuxniux8 wrote: »

Hi guys, wanted to ask my exchange went live on august 5, in eircom line checker it says that my address fibre enabled, but in vodafone and sky says its only up to 24 mb and i'm with sky so when i supposed to get fibre with sky? because now i can only get with eircom fibre...

If your line is efibre enabled then all internet companies that service your house will be able to offer you fibre speeds.

Ring Sky up and ask to be switched over to the fibre bundle. You will have to start a new contract with them.

If you have a landline number enter it here to see what speeds you will probably get: http://www2.digiweb.ie/BusinessLineChecker/default.aspx

niuxniux8

Well as i said above it only says on the eircom page that i can get it neither on vodafone or sky i can, you gave me the link and it only show's that i can get adsl 6mb, but in eircom line checker when i put my number it says great news you're house is efibre available and the max speed i can get 25 mb... so maybe i just need to be eircom customer to get efibre...

sparky63

MiskyBoyy wrote: »

If your line is efibre enabled then all internet companies that service your house will be able to offer you fibre speeds.

Ring Sky up and ask to be switched over to the fibre bundle. You will have to start a new contract with them.

If you have a landline number enter it here to see what speeds you will probably get: http://www2.digiweb.ie/BusinessLineChecker/default.aspx

:eek::eek::eek::eek::eek::eek::eek::eek:

MiskyBoyy

sparky63 wrote: »

:eek::eek::eek::eek::eek::eek::eek::eek:

What's up?

KeRbDoG

MiskyBoyy wrote: »

If you have a landline number enter it here to see what speeds you will probably get: http://www2.digiweb.ie/BusinessLineChecker/default.aspx

Not really giving a good estimate of what you might get. I get a solid 30Mb down (line states 37Mb but current profile locked to 30 down) but that says 1Mb down

guil

KeRbDoG wrote: »

Not really giving a good estimate of what you might get. I get a solid 30Mb down (line states 37Mb but current profile locked to 30 down) but that says 1Mb down

If you recently got fibre the prequal might not have updated yet. The fact that it says fibre isn't available suggests so.

Varik

Exchange Code: Unknown

DSL Enabled: Yes - 12 MB

NGB Enabled: Yes - 12 MB

Fibre Enabled: Yes - 7 MB

LLU Enabled: No

On 15mb decent amount of noise but no real disconnect issue or packet loss.

Took a while to get eircom to clarify that 7 < 15 when they were offering efibre.

Johnboy1951

Hopefully when fibre does get somewhere close this might improve for me

Exchange Code: Unknown

DSL Enabled: Yes - 5 MB

NGB Enabled: Yes - 5 MB

Fibre Enabled: No

LLU Enabled: No

dbit

Cheers lads just used all the above , called Eircom , Now upgraded to 50 MB / 15MB. I think thats the first time i called Eircom and actually felt good , happy and not wound up. Huzzah for Eircom.

Praetorian

dbit wrote: »

Cheers lads just used all the above , called Eircom , Now upgraded to 50 MB / 15MB. I think thats the first time i called Eircom and actually felt good , happy and not wound up. Huzzah for Eircom.

More speed is a nice feeling 50/15 is nice from 40/10. Now we just have to wait for 70/20! My lines can definitely handle it judging by their stats. I just hope eircom don't hold us back for no good reason. Maybe Ed e is right.

dbit

Praetorian wrote: »

More speed is a nice feeling 50/15 is nice from 40/10. Now we just have to wait for 70/20! My lines can definitely handle it judging by their stats. I just hope eircom don't hold us back for no good reason. Maybe Ed e is right.

He's always right .

ED E

I wish :pac:

What would worry me is that the regular no G.IMP no G.VECTOR bland VDSL2 rollout started with 7_1 - 70_20 out of the gate. The only reason to back pedal that I can see is the PSD/reflection noise issues raised by the Austrians.

The positive part is that COMREG said "go ahead, but we're watching you". This may allow them to scale things up slowly and until FEXT becomes too high. To do so they'd need to let people migrate first and allow the racks to fill up. Might mean we see changes in a few months.

dbit

ED E wrote: »

I wish :pac:

What would worry me is that the regular no G.IMP no G.VECTOR bland VDSL2 rollout started with 7_1 - 70_20 out of the gate. The only reason to back pedal that I can see is the PSD/reflection noise issues raised by the Austrians.

The positive part is that COMREG said "go ahead, but we're watching you". This may allow them to scale things up slowly and until FEXT becomes too high. To do so they'd need to let people migrate first and allow the racks to fill up. Might mean we see changes in a few months.

In my case my overhead on the initial sync and prequal isint far off what they have given me now at 800 meters. I think i have max of 59 down and 27 up. I am very happy with 50 down and 15 up its more than i need. (I can always use more lolz)

I suspected as much that some amount of back pedaling may kick in once the complaints are rasied .

jay93

So just had a sky person here today to install the fibre socket onto the wall my eircom service was working fine before he got here it's not fibre tho it was the regular ADSL2 now my eircom internet won't connect anymore the DSL light is flashing trying to connect then stops for a second then does it again it's in a constant loop tried the sky modem even tho that service won't be active until Wednesday that's doing the exact same thing. Checking the modem stats no DSL stats are showing up at all.. Really annoyed seems like he messed up the job of installing the Internet .

He said when he tested the socket the dial tone was coming and going which doesn't seem right and he left anyway knowing it's not working right . It was fine before he touched anything here today.

TheChizler

jay93 wrote: »

So just had a sky person here today to install the fibre socket onto the wall my eircom service was working fine before he got here it's not fibre tho it was the regular ADSL2 now my eircom internet won't connect anymore the DSL light is flashing trying to connect then stops for a second then does it again it's in a constant loop tried the sky modem even tho that service won't be active until Wednesday that's doing the exact same thing. Checking the modem stats no DSL stats are showing up at all.. Really annoyed seems like he messed up the job of installing the Internet .

He said when he tested the socket the dial tone was coming and going which doesn't seem right and he left anyway knowing it's not working right . It was fine before he touched anything here today.

Have you transferred to Sky? Then I wouldn't expect the eircom modem to work any more without changing a few settings in it, at a minimum, and even then it's unlikely.

jay93

He has an orange cable connected to L1 on the socket and a white one going to L2 there's also a green and black wire but they are not connected to anything.

jay93

TheChizler wrote: »

Have you transferred to Sky? Then I wouldn't expect the eircom modem to work any more without changing a few settings in it, at a minimum, and even then it's unlikely.

Not yet it's in the process it was working 100% before he came to install it, the sky modem and the old eircom one both are not reporting any DSL connection at all let alone a broadband connection I find this very odd

jd

If he's installed "fibre" (vdsl) you no longer gave regular broadband and your old eircom modem won't work.

TheChizler

jay93 wrote: »

Not yet it's in the process it was working 100% before he came to install it, the sky modem and the old eircom one both are not reporting any DSL connection at all let alone a broadband connection I find this very odd

If they've started you on the process of moving from one ISP to another and from ADSL2+ to eVDSL I wouldn't expect anything to work for a few days. I imagine your eircom account is cancelled at this stage so even if you were staying on ADSL2+ it wouldn't work as the eircom modem would be trying to connect with eircom credentials to a service no longer provided by eircom.

jay93

Seems the wires are loose on the socket when I move the socket a certain way the old eircom modem gets DSL and connects I move it a small bit it goes off

jay93

I can fix the wire myself I see what he did wrong with it .. Not sure if I can touch them safely or not?

jay93

Sorted it anyway by myself he didn't have a wire touching the metal contact inside the L2 connection on the socket . Thanks for the replies will let everyone know how it goes when the eVDSL gets connected

jay93

eVDSL just went live a few minutes ago with sky I tested it on my phone seems good so far speed is just over 24Mb down and 7Mb up I'll post a test from the laptop in a few minutes.

jay93

Just looking the stats on the Sky hub doesn't seem to give a lot of details but here they are anyway.

Downstream: 25589kbps
Upstream: 7167kbps

Line Attenuation: 23.2db Down and 0.0dB Up

Noise Margin: 9.9dB Down and 6.6dB Up

Now the part that looks weird to me is the Attenuation on the upstream is saying 0.0dB i'm assuming this isn't normal? Anyone with any knowledge of VDSL have any idea what's going on there.

MiskyBoyy

jay93 wrote:

Now the part that looks weird to me is the Attenuation on the upstream is saying 0.0dB i'm assuming this isn't normal? Anyone with any knowledge of VDSL have any idea what's going on there.

Mine is opposite reports a much higher upload attenuation when not using my standard Vodafone supplied router. I was told its just a glitch in the routers.

ED E

jay93 wrote: »

Downstream: 25589kbps
Upstream: 7167kbps

Line Attenuation: 23.2db Down and 0.0dB Up

Noise Margin: 9.9dB Down and 6.6dB Up

Now the part that looks weird to me is the Attenuation on the upstream is saying 0.0dB i'm assuming this isn't normal? Anyone with any knowledge of VDSL have any idea what's going on there.

IIRC, modem measures dAtten and DSLAM measures uAtten, so its probably just that the modem is handling meta data from the exchange during sync brokering.

It really doesn't matter what the uAtten is, it varies significantly as modems have a "back off" algorithm that changes US power. What is note worthy is that the uSNR is a bit on the low side. If you experience stuttering/disconnects you should investigate that.

jay93

MiskyBoyy wrote: »

Mine is opposite reports a much higher upload attenuation when not using my standard Vodafone supplied router. I was told its just a glitch in the routers.

Thanks for that I won't worry too much about it so

jay93

ED E wrote: »

IIRC, modem measures dAtten and DSLAM measures uAtten, so its probably just that the modem is handling meta data from the exchange during sync brokering.

It really doesn't matter what the uAtten is, it varies significantly as modems have a "back off" algorithm that changes US power. What is note worthy is that the uSNR is a bit on the low side. If you experience stuttering/disconnects you should investigate that.

Thanks ED E that explains it a lot

Just wondering what the uSNR should be aimed for? It does seem a little low alright. So far the connection seems to be stable enough. When I was on ADSL2+ my downstream SNR was always bad around 6 to 6.5 max I'm not sure if that has any relevance to this situation as its VDSL. Connection was always stable though even on ADSL2+ no drops in sync.

byte

byte wrote: »

Checked today, and the firewall is a Zyxel ZyWALL USG20W

Got emailed from Eircom, install happening tomorrow week, so quick enough.

So our install is now supposed to happen this day week...

So much for my mention of a quick install on 27 July! Won't hold my breath.

Cheerful Spring

I live in a rural area within the next six weeks my area will have fibre. I'm connected to the exchange.

I'm roughly 450 metres from the exchange and i receive 6.5 megabytes down 312 kb up( ASDL1) My ping is around 30

Does anyone know if my ping will reduce or stay the same when i have exchange fibre? I play games online and ping i heard is more important for gaming than download or upload.

mass_debater

Cheerful Spring wrote: »

I live in a rural area within the next six weeks my area will have fibre. I'm connected to the exchange.

I'm roughly 450 metres from the exchange and i receive 6.5 megabytes down 312 kb up( ASDL1) My ping is around 30

Does anyone know if my ping will reduce or stay the same when i have exchange fibre? I play games online and ping i heard is more important for gaming than download or upload.

It will get much better, the ping is very low on efibre, below are the pings from my router to various places

[admin@Milhouse] > ping www.inex.ie  
  SEQ HOST                                     SIZE TTL TIME  STATUS             
    0 193.242.111.147                            56  59 11ms 
    1 193.242.111.147                            56  59 10ms 
    2 193.242.111.147                            56  59 10ms 
    3 193.242.111.147                            56  59 10ms 
    4 193.242.111.147                            56  59 10ms 
    5 193.242.111.147                            56  59 10ms 
    6 193.242.111.147                            56  59 10ms 
    sent=7 received=7 packet-loss=0% min-rtt=10ms avg-rtt=10ms max-rtt=1

[admin@Milhouse] > ping www.google.ie
  SEQ HOST                                     SIZE TTL TIME  STATUS    
    0 74.125.71.94                               56  47 26ms 
    1 74.125.71.94                               56  47 26ms 
    2 74.125.71.94                               56  47 26ms 
    3 74.125.71.94                               56  47 26ms 
    4 74.125.71.94                               56  47 25ms 
    sent=5 received=5 packet-loss=0% min-rtt=25ms avg-rtt=25ms max-rtt=2

[admin@Milhouse] > ping www.boards.ie
  SEQ HOST                                     SIZE TTL TIME  STATUS    
    0 89.234.66.105                              56  59 9ms  
    1 89.234.66.105                              56  59 9ms  
    2 89.234.66.105                              56  59 8ms  
    3 89.234.66.105                              56  59 9ms  
    4 89.234.66.105                              56  59 8ms  
    5 89.234.66.105                              56  59 9ms  
    sent=6 received=6 packet-loss=0% min-rtt=8ms avg-rtt=8ms max-rtt=9ms

TheChizler

It'll probably go down a small bit, e-access CoS seems to be better than the previous setup. 30 ms is pretty good though!

ED E

Cheerful Spring wrote: »

I live in a rural area within the next six weeks my area will have fibre. I'm connected to the exchange.

I'm roughly 450 metres from the exchange and i receive 6.5 megabytes down 312 kb up( ASDL1) My ping is around 30

Does anyone know if my ping will reduce or stay the same when i have exchange fibre? I play games online and ping i heard is more important for gaming than download or upload.

Yes.

The change from ATM to short range PTM then IP means that latency drops across the board. Your current performance is ok but I'd expect to drop to below 20ms if theres a reasonably close test server.