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External HD broken - concerned about personal data before redeeming warranty

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  • 06-08-2014 10:25pm
    #1
    on_my_oe
    Registered Users Posts: 991 ✭✭✭


    I've got a WD Passport which has stopped working, clicking repeatedly and it doesn't register when connected to my laptop. It's still within warranty but I'm worried that if I send it back, that my personal data will be vulnerable eg sold to some dodgy sod in <insert less than reputable country of choice>.

    Basically if it's broken I'm hoping it's really broken?


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    #2
    Rucking_Fetard
    Closed Accounts Posts: 1,260 ✭✭✭Rucking_Fetard


    where'd ya buy it?

    Do you have to send it back?

    Ring up and tell them you're gonna drill a hole in it to protect your Data before sending it back. See what they say.


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    #3
    degsie
    Registered Users Posts: 8,748 ✭✭✭degsie


    Explain that you don't want to send the drive due to sensitive data concerns. Be polite but firm.

    And then.....

    pACE3-5734467dt.jpg


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    #4
    on_my_oe
    Registered Users Posts: 991 ✭✭✭on_my_oe


    I got it from PC World, the warranty is up in October. It's actually been broken for three months but I've been weighing up the personal data v the €90 it cost me


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    #5
    PropJoe10
    Registered Users Posts: 5,305 ✭✭✭PropJoe10


    on_my_oe wrote: »
    I got it from PC World, the warranty is up in October. It's actually been broken for three months but I've been weighing up the personal data v the €90 it cost me

    No problem whatsoever then, bring it down to PC World with your own laptop, plug it into your own machine and show that its broken, get a replacement and put a nail through the faulty one. Problem solved


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    #6
    davo2001
    Registered Users Posts: 3,318 ✭✭✭davo2001


    Put it in the microwave, very little physical damage on the outside but useless on the inside.

    Retailers usually will not replace with a new one unless they get the faulty one back because they need to send the faulty units to the manufacturers for credit themselves.


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    #7
    bonzodog2
    Registered Users Posts: 6,220 ✭✭✭bonzodog2


    davo2001 wrote: »
    Put it in the microwave, very little physical damage on the outside but useless on the inside.

    Retailers usually will not replace with a new one unless they get the faulty one back because they need to send the faulty units to the manufacturers for credit themselves.

    That will probably destroy the microwave


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    #8
    davo2001
    Registered Users Posts: 3,318 ✭✭✭davo2001


    bonzodog2 wrote: »
    That will probably destroy the microwave

    Then warranty the microwave....... the circle of life continues :-D


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    #9
    Rucking_Fetard
    Closed Accounts Posts: 1,260 ✭✭✭Rucking_Fetard


    davo2001 wrote: »
    Then warranty the microwave....... the circle of life continues :-D

    Mmm, wut?


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    #10
    enniscorthy
    Registered Users Posts: 1,046 ✭✭✭enniscorthy


    davo2001 wrote: »
    Then warranty the microwave....... the circle of life continues :-D

    hehe


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