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Cancelling Broadband?

ussjtrunks · 2014-08-11 12:01:51

Is it possible to cancel the broadband service on its own if i wished to keep my phone? Also what process is involved in doing so?

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11-08-2014 1:01pm

#1

ussjtrunks

Registered Users Posts: 1,130 ✭✭✭

Join Date: June 2007

Posts: 966

Is it possible to cancel the broadband service on its own if i wished to keep my phone?

Also what process is involved in doing so?

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#2 12-08-2014 12:55pm
eircom: Colm

Closed Accounts Posts: 242 ✭✭

Join Date: December 2013

Posts: 241

ussjtrunks wrote: »

Is it possible to cancel the broadband service on its own if i wished to keep my phone?

Also what process is involved in doing so?

Hi ussjtrunks

Yes it is possible to cancel just the Broadband and keep the Phone. To request this I would advise you to contact Cancellations on 1901 (Option 2, then Option 4). We advise all customers considering cancelling Phone/ Broadband/ Phone and Broadband to contact this number so that they can be made aware of cancellation process and also to be advised in the event a Contract currently applies,

thanks
Colm

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