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Has Contract passed 18 Months yet?

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  • 11-08-2014 1:48pm
    #1
    KOR101
    Registered Users Posts: 1,898 ✭✭✭


    My account number is ********* (removed) and I'm wondering whether the 18 months have passed on my contract yet.

    By the way, I tried 1901 to get an answer to this -three times, and after going through all the menuas and waiting each time, I was hung up on. This is frankly sh*tty service.


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  • Options
    #2
    eircom: Colm
    Closed Accounts Posts: 242 ✭✭eircom: Colm


    KOR101 wrote: »
    My account number is 11504524 and I'm wondering whether the 18 months have passed on my contract yet.

    By the way, I tried 1901 to get an answer to this -three times, and after going through all the menuas and waiting each time, I was hung up on. This is frankly sh*tty service.
    Hi KO101

    I am sorry to hear you had this Customer Service Experience. This certainly should not have happened.

    Your present contract expires on 25/0/2014.

    I would recommend deleting your original post as we do not advise customers to disclose Account no.s here

    thanks
    Colm


  • Options
    #3
    KOR101
    Registered Users Posts: 1,898 ✭✭✭KOR101


    eircom: Colm wrote: »
    KOR101 wrote: »
    My account number is <snip> and I'm wondering whether the 18 months have passed on my contract yet.

    By the way, I tried 1901 to get an answer to this -three times, and after going through all the menuas and waiting each time, I was hung up on. This is frankly sh*tty service.
    Hi KO101

    I am sorry to hear you had this Customer Service Experience. This certainly should not have happened.

    Your present contract expires on 25/0/2014.

    I would recommend deleting your original post as we do not advise customers to disclose Account no.s here

    thanks
    Colm
    Thanks for the reply.

    I have deleted the account number BUT maybe you could now do the same as the quote in your entry includes it.

    Also, could you retype the expiry date -there is no month '0'.


  • Options
    #4
    KOR101
    Registered Users Posts: 1,898 ✭✭✭KOR101


    KOR101 wrote: »
    eircom: Colm wrote: »
    KOR101 wrote: »
    My account number is <snip> and I'm wondering whether the 18 months have passed on my contract yet.

    By the way, I tried 1901 to get an answer to this -three times, and after going through all the menuas and waiting each time, I was hung up on. This is frankly sh*tty service.
    Hi KO101

    I am sorry to hear you had this Customer Service Experience. This certainly should not have happened.

    Your present contract expires on 25/0/2014.

    I would recommend deleting your original post as we do not advise customers to disclose Account no.s here

    thanks
    Colm
    Thanks for the reply.

    I have deleted the account number BUT maybe you could now do the same as the quote in your entry includes it.

    Also, could you retype the expiry date -there is no month '0'.
    Any chance of a reply?


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