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Back to Education Allowance (BTEA) queries

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  • Registered Users Posts: 112 ✭✭AlexDublin


    I also am on BTEA and I ruled out working during this summer due to my local social welfare office's changeable/iffy responses on what would happen if I took up work for the summer. I would love to have been working to be honest but the system doesnt seem to to promise to protect your BTEA if you do work. Any other people in the same boat or differ in opinion?


  • Registered Users Posts: 86 ✭✭Greenacres


    AlexDublin, I received the exact opposite advice. I was assured that working for the summer would not have any impact. I asked 3 times. So I took the job. Got off the live register.

    Then I get a phone call during the summer to tell me that I will be means tested. Not one person I have spoken to has been able to explain it in relation to their own guidelines. They haven't a clue. Even in Carrick on Shannon.

    You did the wise thing, protect your rate. I was assured I could also work part time as its allowed. But they would only let me return to my rate if I hand in a P45 at the end of the summer. And then resume work part time. Madness.

    I would in effect have my rate cut because I worked for my money for the summer. Another person who decides to work part time after doing nothing for the summer will not have any rate cut. So would fare better than the person who worked.

    This is not a new applicant situation. I already qualified for my payment in 2013 with the required JA payments.


  • Registered Users Posts: 112 ✭✭AlexDublin


    Jesus christ, your reply makes me glad I didn't take on something because to be honest I couldn't continue to do my course and live without my BTEA payment. Its very tight at the minute but I make it work. I love my course and it means a lot to me to get a second chance at education. God, its awful not working for the summer though!! Back to college in a few weeks now :-)


    Greenacres wrote: »
    AlexDublin, I received the exact opposite advice. I was assured that working for the summer would not have any impact. I asked 3 times. So I took the job. Got off the live register.

    Then I get a phone call during the summer to tell me that I will be means tested. Not one person I have spoken to has been able to explain it in relation to their own guidelines. They haven't a clue. Even in Carrick on Shannon.

    You did the wise thing, protect your rate. I was assured I could also work part time as its allowed. But they would only let me return to my rate if I hand in a P45 at the end of the summer. And then resume work part time. Madness.

    I would in effect have my rate cut because I worked for my money for the summer. Another person who decides to work part time after doing nothing for the summer will not have any rate cut. So would fare better than the person who worked.

    This is not a new applicant situation. I already qualified for my payment in 2013 with the required JA payments.


  • Registered Users Posts: 2,280 ✭✭✭paperclip2


    Greenacres wrote: »
    AlexDublin, I received the exact opposite advice. I was assured that working for the summer would not have any impact. I asked 3 times. So I took the job. Got off the live register.

    Then I get a phone call during the summer to tell me that I will be means tested. Not one person I have spoken to has been able to explain it in relation to their own guidelines. They haven't a clue. Even in Carrick on Shannon.

    You did the wise thing, protect your rate. I was assured I could also work part time as its allowed. But they would only let me return to my rate if I hand in a P45 at the end of the summer. And then resume work part time. Madness.

    I would in effect have my rate cut because I worked for my money for the summer. Another person who decides to work part time after doing nothing for the summer will not have any rate cut. So would fare better than the person who worked.

    This is not a new applicant situation. I already qualified for my payment in 2013 with the required JA payments.


    Hi Greenacres. Jesus thats a mess! What reasons did the DSP give you for going against their own guidelines re summer work?


  • Registered Users Posts: 7 Gin plus shock blanket


    Greenacres wrote: »
    AlexDublin, I received the exact opposite advice. I was assured that working for the summer would not have any impact. I asked 3 times. So I took the job. Got off the live register.

    Then I get a phone call during the summer to tell me that I will be means tested. Not one person I have spoken to has been able to explain it in relation to their own guidelines. They haven't a clue. Even in Carrick on Shannon.

    You did the wise thing, protect your rate. I was assured I could also work part time as its allowed. But they would only let me return to my rate if I hand in a P45 at the end of the summer. And then resume work part time. Madness.

    I would in effect have my rate cut because I worked for my money for the summer. Another person who decides to work part time after doing nothing for the summer will not have any rate cut. So would fare better than the person who worked.

    This is not a new applicant situation. I already qualified for my payment in 2013 with the required JA payments.

    Nonsense, absolute and utter nonsense. I'm assuming their concern is that you will be continuing to work full time hours with this employer when you return to college, thus bringing you above the 20 hours a week max that you are entitled to work while on the scheme. This really shouldn't need to be means tested, a letter from your employer stating that the hours that you worked during the summer were on a seasonal short term basis and are now no longer available should suffice.
    Incidents like this are why I disagree with a comment that was made above about the DSP having to do a lot with very little. If they actually received training, knew what they were meant to be doing and understood and implemented it, as opposed to creating piles of paper work, such pointless means tests because they clearly don't understand how their individual schemes operate, then they would be a lot more efficient.
    Anyway Greenacres, you should try to email qcs @ welfare . ie (ignore the spaces I can't post a URL because I'm new). Its the complaints email address for the DSP office in Sligo and mention that your local office directly going against the operational guidelines for the BTEA scheme as set out on their own website. Also get the Mature Students office of your Colleges Students union involved.


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  • Registered Users Posts: 2,280 ✭✭✭paperclip2


    What Ginplusshockblanket says is accurate in my experience. At a training day with the INOU we were told that not all DSP staff have the depth of knowledge required about all schemes, benefits and allowances. So escalating a query up the chain is usually the way to go. Changes to the operation of the scheme were announced on the 1st June with immediate effect and part of those changes introduced were that all new BTEA decisions had to be approved by a case officer. This has meant that some areas brought in or extended their client interviews and some introduced stricter internal oversight of applications before going to the case officer.

    You can at times get local office staff who don't appreciate just how BTEA differs in its operation from other payments and this causes problems like the above. I've always found, to date anyway, that printing off the operational guidelines, being able to quote chapter and verse and being a politely persistent pain in the neck usually clears things up or they pass you on to someone who can explicitly tell you why they are doing something and how it relates to the regulations.


    As regards the Summer work clause the info is pretty clear:
    Section 3.3 Duration of payment (last papragraph)
    BTEA participants who are progressing to the next year of their course or who are progressing from second level to third level approved undergraduate qualifications or from undergraduate qualification to BTEA eligible postgraduate courses will have their BTEA reinstated from the commencement of the new academic year irrespective of whether they were in receipt of an unemployment payment for the summer period. All participants must supply written confirmation from school/college/institute that they have registered as a full-time day student for the new academic year. Participants are also required to notify the Department of cessation of participation on a course.


    Anyway operational guidelines are here: http://www.welfare.ie/en/Pages/Back-to-Education-Allowance-Scheme.aspx#app2


    And complaints info for DSP is here: http://www.welfare.ie/en/Pages/Comments-or-Complaints.aspx


  • Closed Accounts Posts: 2,320 ✭✭✭Ace Attorney


    anybody else apply for BTEA at the beguining of august and not hear anything back i.e be provisionally approved? im still waiting for my letter of registration for the college, but havent got a letter about being provisionally approved or anything. Anybody else in the same boat?


  • Registered Users Posts: 356 ✭✭bizzyb


    anybody else apply for BTEA at the beguining of august and not hear anything back i.e be provisionally approved? im still waiting for my letter of registration for the college, but havent got a letter about being provisionally approved or anything. Anybody else in the same boat?

    Yes I applied early August and up until Monday had heard nothing, rang my local Intreo office on Monday morning & got my approval letter on Tuesday morning! Give them a call.


  • Registered Users Posts: 19,010 ✭✭✭✭BonnieSituation


    It's so bizarre the different timescales involved with everyone's application.

    I dropped my BTEA application form into Intreo Parnell St on August 22. Got my letter confirming I (provisionally) was granted it on Wednesday just gone, provided I handed in a letter from DIT stating my course, that I was registered and what the academic year length was (ie. September 8th-May 31st).

    I picked up that letter in Bolton St today and dropped it in.

    I queried then what happens next with my JB payment and the guy there said that I was switched to BTEA already and that I'm due my first payment into my account on Thursday September 11th.

    I can't be the only one whose process was that straightforward?


  • Registered Users Posts: 5 GhettoCornetto


    It's so bizarre the different timescales involved with everyone's application.

    I dropped my BTEA application form into Intreo Parnell St on August 22. Got my letter confirming I (provisionally) was granted it on Wednesday just gone, provided I handed in a letter from DIT stating my course, that I was registered and what the academic year length was (ie. September 8th-May 31st).

    I picked up that letter in Bolton St today and dropped it in.

    I queried then what happens next with my JB payment and the guy there said that I was switched to BTEA already and that I'm due my first payment into my account on Thursday September 11th.

    I can't be the only one whose process was that straightforward?

    Nope, was just as straightforward for me. Just need to ring tomorrow and confirm that I'm also set for the 11th.


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  • Registered Users Posts: 86 ✭✭Greenacres


    Hi, I am back to college this week so going to go to my local office tomorrow to talk to them. I am on part time hours now and have just put my head in the sand about this for the last week or so because I am dreading talking to them and know how upset and frustrated i am going to be after talking to them. I have received my provisional approval weeks ago and submitted my letter confirming my return to college but I haven't heard anything from them.

    Thank you for all your advice and I will follow it all and attend tomorrow fully armed. I will let you know how it goes. But from experience I am not expecting any miracles.


  • Registered Users Posts: 86 ✭✭Greenacres


    Well Ive had my payment reduced because I couldn't produce a P45 . I received my decision letter yesterday so now I can proceed to make a complaint. I imagine complaining is futile but I will anyway.

    Can anyone tell me why I would get a Jobseekers Allowance decision letter for my rate?? I am not a Jobseekers. Thats p*ssed me off too. I wonder is there any point in ringing up about that.


  • Registered Users Posts: 356 ✭✭bizzyb


    Greenacres wrote: »
    Well Ive had my payment reduced because I couldn't produce a P45 . I received my decision letter yesterday so now I can proceed to make a complaint. I imagine complaining is futile but I will anyway.

    Can anyone tell me why I would get a Jobseekers Allowance decision letter for my rate?? I am not a Jobseekers. Thats p*ssed me off too. I wonder is there any point in ringing up about that.

    In regards to making a complaint, i recently emailed social welfare complaints about a decision made by my local community welfare officer and their response was..... contact my CWO!!That's the kind of ignorance your dealing with but hopefully you will get somewhere.


  • Registered Users Posts: 1 OnEdge


    Hopefully ye can help me.

    Trying to go back to college next year, Sept 2015 as a mature first time student. OH has a job so there would be a wage in but not nearly enough to cover rent, bills, creche, etc. The only thing that could make going back possible is BTEA, to cover most of creche cost. From what I understand, in order to qualify for BTEA you have to be in receipt of a qualifying payment - that would be JSB (€188) for me, for a minimum of 234 days excluding Sundays, so 39 calendar weeks total before the day my course would start (very confident this would be 14th sept 2015). The thing is, Citizens Advice told me on the phone that once my JSB runs out (39 weeks) I would be moved to JSA which would only be €42 a week because OH works. With BTEA, they match the payment you were receiving the week before you start your course so I really really need to time everything perfectly to get the higher amount of €188, and I'm wondering how I do that??

    If I work back from Sept 14th 2015 for 39 weeks, that brings me to December 15th this year. Am I right in thinking I need to be signing on for JSB on this date??

    I've always worked, never got to go to college. Because of our combined low salaries just scraping over the threshold, it's looking like I'm not eligible for any grants so really need this. We have savings to cover the fees for two years and that's it, I'll have to save for year 3 over the two years.


  • Registered Users Posts: 37 flashback humour


    OnEdge wrote: »
    Hopefully ye can help me.

    Trying to go back to college next year, Sept 2015 as a mature first time student. OH has a job so there would be a wage in but not nearly enough to cover rent, bills, creche, etc. The only thing that could make going back possible is BTEA, to cover most of creche cost. From what I understand, in order to qualify for BTEA you have to be in receipt of a qualifying payment - that would be JSB (€188) for me, for a minimum of 234 days excluding Sundays, so 39 calendar weeks total before the day my course would start (very confident this would be 14th sept 2015). The thing is, Citizens Advice told me on the phone that once my JSB runs out (39 weeks) I would be moved to JSA which would only be €42 a week because OH works. With BTEA, they match the payment you were receiving the week before you start your course so I really really need to time everything perfectly to get the higher amount of €188, and I'm wondering how I do that??

    If I work back from Sept 14th 2015 for 39 weeks, that brings me to December 15th this year. Am I right in thinking I need to be signing on for JSB on this date??

    I've always worked, never got to go to college. Because of our combined low salaries just scraping over the threshold, it's looking like I'm not eligible for any grants so really need this. We have savings to cover the fees for two years and that's it, I'll have to save for year 3 over the two years.

    Its difficult to know the answer to this.....even if you timed it all perfectly I'm not sure that they wouldn't means test you while on BTEA. Or they might let you stay on the full rate for first year but then cut you down when you apply again for second year. I would say do your best to make it work for you but have a backup plan just in case things do fall through.

    I know a girl in the same situation as you who has just started first year, she's applied for BTEA on her Jobseekers Benefit rate but its due to run out in November and she can't get a clear answer from anyone as to whether she'll be means tested then. I'll update you if she hears anything.


  • Registered Users Posts: 732 ✭✭✭Mister Robinson


    I got a letter from the Social saying my first BTEA payment will be on Thursday the 9th of October but I collect the JSA at the moment on the Wednesday.

    What I want to know is, if I go up this wednesday (8th) will I get JSA and then on Thursday get the BTEA or will the JSA have stopped because the BTEA starts on the Thursday?


  • Registered Users Posts: 19,010 ✭✭✭✭BonnieSituation


    I got a letter from the Social saying my first BTEA payment will be on Thursday the 9th of October but I collect the JSA at the moment on the Wednesday.

    What I want to know is, if I go up this wednesday (8th) will I get JSA and then on Thursday get the BTEA or will the JSA have stopped because the BTEA starts on the Thursday?

    You're no longer getting JSA.

    Treat it as if your JSA pay day has been moved to Thursday.


  • Registered Users Posts: 732 ✭✭✭Mister Robinson


    You're no longer getting JSA.

    Treat it as if your JSA pay day has been moved to Thursday.

    Yeah I was thinking that but just wanted to be sure.

    Thanks for the info!


  • Registered Users Posts: 122 ✭✭Dunne_bkill


    Fairly frustrating this whole thing.

    I'm finishing up my first year in about 6 weeks and I've been on BTEA for the academic year having been on JSA prior to this. With the summer coming, I've made some enquirers on what the situation with is working and retaining your BTEA for the next academic year.

    I live with my girlfriend in Dublin and will continue to do so over the summer. My social welfare office is still in Laois as I never changed it during the year in fear or delaying my BTEA payment for weeks at a time.

    I called my local social welfare office and they said they were not sure if I could sign off the register completely for the summer. I proceeded to call the Kilkenny office and they said I could sign off and work all summer but she said to "Keep looking at the website, it could change".

    What is everyone else doing for the summer? Should I sign off completely? I cant face a summer without working, its not financially plausible. I also can't face a year of college without BTEA, not possible.


  • Registered Users Posts: 19,010 ✭✭✭✭BonnieSituation


    Fairly frustrating this whole thing.

    I'm finishing up my first year in about 6 weeks and I've been on BTEA for the academic year having been on JSA prior to this. With the summer coming, I've made some enquirers on what the situation with is working and retaining your BTEA for the next academic year.

    I live with my girlfriend in Dublin and will continue to do so over the summer. My social welfare office is still in Laois as I never changed it during the year in fear or delaying my BTEA payment for weeks at a time.

    I called my local social welfare office and they said they were not sure if I could sign off the register completely for the summer. I proceeded to call the Kilkenny office and they said I could sign off and work all summer but she said to "Keep looking at the website, it could change".

    What is everyone else doing for the summer? Should I sign off completely? I cant face a summer without working, its not financially plausible. I also can't face a year of college without BTEA, not possible.

    First things first, move your BTEA claim to Dublin. I really mean this. Insane that you haven't.

    When you're finished up in college in May, go to your new local office and inform them (bring a letter from the college) and they'll automatically change you over to JSA for the summer unless you're planning on working.

    Come the end of August, go back in and they will automatically change your claim back to BTEA.

    The system is more streamlined now. Anyone on BTEA has an entitlement to the claim for the entire duration of the course of study.

    So, right now, change your claim to your LO in Dublin and wait til you finish up in May before doing anything else.


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  • Registered Users Posts: 344 ✭✭spygirl


    Sorry to jump on this thread but, what is the situation for those on BTEA doing a Fetac course who will be moving to a leval 8 next year? Is anyone in this position. Head melted trying to figure out if I work for the summer would I lose BTEA but also need the cash working for summer would bring in. Any help greatly appreciated


  • Registered Users Posts: 2,280 ✭✭✭paperclip2


    spygirl wrote: »
    Sorry to jump on this thread but, what is the situation for those on BTEA doing a Fetac course who will be moving to a leval 8 next year? Is anyone in this position. Head melted trying to figure out if I work for the summer would I lose BTEA but also need the cash working for summer would bring in. Any help greatly appreciated

    I'd check with either BTEA HQ or a deciding officer in your local Intreo Office just to make sure:

    HQ:
    (1890)927999


  • Registered Users Posts: 19,010 ✭✭✭✭BonnieSituation


    spygirl wrote: »
    Sorry to jump on this thread but, what is the situation for those on BTEA doing a Fetac course who will be moving to a leval 8 next year? Is anyone in this position. Head melted trying to figure out if I work for the summer would I lose BTEA but also need the cash working for summer would bring in. Any help greatly appreciated

    You shouldn't lose your BTEA claim. But you're best served going into you LO and talking to them.


  • Registered Users Posts: 344 ✭✭spygirl


    Yeah have done that but still having issues getting a straight answer either way. nuts really


  • Registered Users Posts: 2,280 ✭✭✭paperclip2


    spygirl wrote: »
    Yeah have done that but still having issues getting a straight answer either way. nuts really

    Depending on what part of the country you are in local office staff my not be the most clued in re education payments. If the LO staff aren't able to help can you get the name and number of a deciding officer for your region that actually awards the BTEA and see if you can speak to them?


  • Registered Users Posts: 344 ✭✭spygirl


    well the final result of my query is that the part tie job I got while studying last year will be means tested against a claim over the summer......and will be tested against my btea rate for next year as well. So i will need to leave the job at the end of the summer to qualify for the full rate next year.
    Or lose about 40 per day from the BTEA for the next academic year.


  • Closed Accounts Posts: 937 ✭✭✭Dair76


    Ideally, when should one be applying for the BTEA (for the first time)?


  • Registered Users Posts: 344 ✭✭spygirl


    I don't think i was able to apply until late July/august last year. It's worth checking with your local office as some seem to take them later/earlier than others.


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