Laptop won't turn on.

Terry

Acer E1-571

My cousin's laptop. He said he dropped it off the bed or something. He can't really remember.
Anyway, one of the hinges was broken (see attached pics), but it worked fine after that.

He lent it to another cousin, and when he got it back from her, it wouldn't turn on.

The light on the power button blinks 5 times, and then nothing.

I tried different (compatible) RAM in it, but got the same result.

enniscorthy

mate could it be the battery just wondering as i had the same problem on an older laptop wasnt used for a good while well heres the trick what i did was i just let it plugged in for a while and then when it the light came on saying it was fully powered i tried it again and it worked so turns out it wont power off the battery anymore for some reason (tried new battery and same thing) best of luck regards brian

Terry

Just tried it without the battery. No life at all with just the charger plugged in.
Could be the fuse in the charger. I'll check tomorrow.

Thanks.

stevek93

Did you try electrostatic discharge?

woodturner

Is there an SD card in place? Some laptops won't come on properly if there is a card or usb cable inserted.

Terry

stevek93 wrote: »

Did you try electrostatic discharge?

I don't have the equipment.

woodturner wrote: »

Is there an SD card in place? Some laptops won't come on properly if there is a card or usb cable inserted.

No to both.

stevek93

Terry wrote: »

I don't have the equipment.


Unplug the charger and remove the battery, hold down the power button for atleast 60 seconds.

Terry

No joy. I just noticed that the light isn't coming on when the charger is plugged in.

stevek93

Terry wrote: »

No joy. I just noticed that the light isn't coming on when the charger is plugged in.

Can you try a different charger? Or wiggle it around maybe it is damaged.

Terry

Yeah, I tried that. Still no luck.

bodonnell

Had similar problem recently with my Acer V5-472P. Was working fine, battery fully discharged & then would not power on, tried different adapter but no joy. Was still under warranty, shop returned to acer & they replaced motherboard. Btw it wasn't dropped or anything like that.

Terry

Unfortunately this is no longer under warranty.
I've just remembered that I recently replaced the power jack on a similar model.

I'll buy one of them and see if that works.

bodonnell

Terry wrote: »

Unfortunately this is no longer under warranty.
I've just remembered that I recently replaced the power jack on a similar model.

I'll buy one of them and see if that works.

Shop assistant told me the power jack was replaced when I collected it, but when I read the service report it said m/b was replaced.

Terry

Turns out the reason it wouldn't turn on was that there was less that 5% battery power.
I managed to charge the battery in my own laptop, and it turned on.
My guess is that the power jack is borked because none of the 5 chargers I tried in it worked.

Terry

Just updating in case anyone else runs into the same problem.
It was indeed the power jack.

I replaced it, and it's working fine now.

enniscorthy

good 1 mate u got sorted