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Direct Debit No Funds

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  • 21-08-2014 11:00pm
    #1
    JP Liz V1
    Registered Users Posts: 86,440 ✭✭✭✭


    There wasn't enough funds in my account for my direct debit payment to come but twice BOI took 12.70 euros from the account why is this?
    https://forumofgames.com/




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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    [font=Verdana, sans-serif]Hi JP Liz V1, [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for getting in contact with us here on Boards.ie. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]A [/font][font=Verdana, sans-serif]€12.50 charge is an unpaid fee for missing either a Direct Debit or Standing order which was due on your account. Regrettably, as we do not have account access through this channel we are unable to confirm exactly what has gone unpaid. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We would advise you to contact your account holding branch where a representative will be more than happy to check this for you and confirm the reason for the second charge. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]You can locate the contact details of your branch here on our website. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If we can assist you with anything else, please don't hesitate to post again. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks, [/font]

    [font=Verdana, sans-serif]Elaine [/font]


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    #3
    JP Liz V1
    Registered Users Posts: 86,440 ✭✭✭✭JP Liz V1


    12.70 was taken twice has this charge always been around
    https://forumofgames.com/




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    #4
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi JP Liz V1, 

    Thanks for coming back to us. 

    Apologise for my original post. The unpaid see I was referring to is actually for E12.70. 

    This is a standard fee on all accounts. As mentioned, to query why a second unpaid fee was applied please contact your account holding branch. 

    Thanks again, 
    Elaine 


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    #5
    JP Liz V1
    Registered Users Posts: 86,440 ✭✭✭✭JP Liz V1


    Bank of Ireland: Elaine wrote: »
    Hi JP Liz V1, 

    Thanks for coming back to us. 

    Apologise for my original post. The unpaid see I was referring to is actually for E12.70. 

    This is a standard fee on all accounts. As mentioned, to query why a second unpaid fee was applied please contact your account holding branch. 

    Thanks again, 
    Elaine 
    How long is this fee in operation? Since when exactly?
    https://forumofgames.com/




  • Options
    #6
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi JP Liz V1, 

    Although we are unable to confirm here the exact date when this charge was introduced, we can assure you that this fee has been in place for many years now. 

    If you would like further information on the history of this charge, please contact your account holding branch. 

    You can find a full list of all fees and charges here on our website. 

    Thanks, 
    Elaine 


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