My PC crashes at windows logo!

py2006

Hi all,

I recently switched on my PC and just at the windows logo on startup I see a blue screen of death and it restarts in windows repair mode which says it can't resolve the issue.

My office space was fairly dusty so I assumes that was the issue but after a good cleanup of surrounding area and removal of dust inside PC I am still having the same problem.

Any ideas?

TerrorFirmer

What's the error code on the blue screen?

py2006

TerrorFirmer wrote: »

What's the error code on the blue screen?

It doesn't give me a chance to read it as it restarts almost immediately. But there is a lot of text there

Echoes675

Restart your computer, when you see the first spash screen (before the windows logo you usually see the bios post screen) tap F8 twice every second and you should get a menu highlight start in safe mode and see if it boots. If so report back for more info

droidman123

Soft boot your pc and see if you can solve the problem from there.

py2006

eoin_mcg wrote: »

Restart your computer, when you see the first spash screen (before the windows logo you usually see the bios post screen) tap F8 twice every second and you should get a menu highlight start in safe mode and see if it boots. If so report back for more info

I tried that, when I selected safe mode and last known good configuration it just went blank and restarted.

Also I haven't installed any new hardware.

Echoes675

Ok, did you apply any recent windows updates? Knowing the stop code from the blue screen would be of great help.
Can you make sure the only things cables currently connected to the pc are power, mouse, keyboard and monitor. If there's other devices plugged in that are malfunctioning they could be causing this issue.
If you've already unplugged all these devices, do you have a windows install disk near by. May need to try a repair of windows

py2006

eoin_mcg wrote: »

Ok, did you apply any recent windows updates? Knowing the stop code from the blue screen would be of great help.
Can you make sure the only things cables currently connected to the pc are power, mouse, keyboard and monitor. If there's other devices plugged in that are malfunctioning they could be causing this issue.
If you've already unplugged all these devices, do you have a windows install disk near by. May need to try a repair of windows

There may have been an auto update but not certain. I unplugged all but power keyboard mouse and monitor and now it doesn't go as far as windows logo. (Although I reset CMOS by removing battery and reinserting it)

Echoes675

How far does it get? Does it POST? (get past the bios splash screen)

If you're comfortable reseating internal components, can you reseat the HDD cables and RAM

py2006

eoin_mcg wrote: »

How far does it get? Does it POST? (get past the bios splash screen)

If you're comfortable reseating internal components, can you reseat the HDD cables and RAM

Yea gets to windows logo. I checked all cables.

py2006

I also tried booting from windows disk but it looked to install windows as opposed to offering to repair

Echoes675

what version of windows is it?

Baked.noodle

Windows 8.1 Update Crippling PCs With BSOD, Microsoft Suggests You Roll Back

slade_x

use F8 to bring up the advanced boot options menu again and the select the

"Disable automatic restart on system failure"

it will then allow you all the time you need to read the error message, may even be more beneficial to take a picture and post it up

py2006

eoin_mcg wrote: »

what version of windows is it?

Win 7

py2006

slade_x wrote: »

use F8 to bring up the advanced boot options menu again and the select the

"Disable automatic restart on system failure"

it will then allow you all the time you need to read the error message, may even be more beneficial to take a picture and post it up

f8 doesn't appear to work

py2006

Now things are worse.

LOADING OPERATING SYSTEM...

BOOTMGR IS MISSING

py2006

I've attached an image of the blue screen

Echoes675

Did you manage to get this fixed?

Microsoft suggests an issue with the graphics drivers: http://support.microsoft.com/kb/329293

Do you have a graphics card or are the graphics onboard?

py2006

Yea I actually ended up getting a new hard drive and all is fine now!

Echoes675

cool!