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visa debit card

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  • 01-09-2014 10:25am
    #1
    mumbles1
    Registered Users Posts: 1 ✭


    i need some help.  am in las vegas on holidays a the moment and today my visa debit card wont work.  it was workin yesterday and i have funds in my bank account and i am running out of cash.  can you please help me


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    #2
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi mumbles1.

    Welcome to Boards.ie and thanks for your post.

    As we do not have account access here, we would not be aware of the reason your card is not operating as expected for you.

    Please contact your account holding branch directly and a representative will be happy to assist you. Alternatively if your account is registered with Bank of Ireland365, please call on 0818 365 365 / 0035314044000 or submit your query via The Online Service Desk when logged into 365Online.com.

    Contact details for your branch can be found on our website here.

    If we can help you with anything else in the future, please don't hesitate to contact us.
    Laura


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    #3
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi mumbles1.

    We hope your enjoying your holiday in Vegas.

    We were just wondering if the problem you were experiencing with your card has since been resolved?

    Thanks,
    Laura


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    #4
    dobsdave
    Closed Accounts Posts: 1,814 ✭✭✭dobsdave


    Bank of Ireland: Laura wrote: »
    Hi mumbles1.

    Welcome to Boards.ie and thanks for your post.

    As we do not have account access here, we would not be aware of the reason your card is not operating as expected for you.

    Please contact your account holding branch directly and a representative will be happy to assist you. Alternatively if your account is registered with Bank of Ireland365, please call on 0818 365 365 / 0035314044000 or submit your query via The Online Service Desk when logged into 365Online.com.

    Contact details for your branch can be found on our website here.

    If we can help you with anything else in the future, please don't hesitate to contact us.
    Laura
    Not sure the 0818 number will work outside Ireland, and you have given the wrong code on the 4044000 number it should be 01135314044000


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    #5
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi dobsdave,

    Thanks for your reply. 

    We gave the general international number and not the exit codes as we would not be sure where the call to us would be made from. The number you have mentioned is indeed the dialling code if you are calling a landline in Ireland from the USA.

    Thanks,
    Sarah


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