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  • 03-09-2014 11:19am
    #1
    Heckler
    Registered Users Posts: 3,333 ✭✭✭


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Heckler wrote: »
    Rang eircom this morning about getting broadband. After getting passed from sales to BB support a few times they tel me I failed prequal and can't offer me bb at the moment.

    This house had eircom bb about 10 years and now I can't get it ??!! I'm about 2 miles outside Cork city. I fully expected to be eligible for e-fibre. They told me the landline number didn't match the a/c number wtf ? its right in front of me on the last bill.

    Fcuking joke of a company.
    Hi Heckler

    If you would like me to look in to this further please PM me the address in question and old phone/account number.

    Thanks

    Al


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    #3
    Heckler
    Registered Users Posts: 3,333 ✭✭✭Heckler


    edit


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Heckler wrote: »
    eircom: Alan wrote: »
    Heckler wrote: »
    Rang eircom this morning about getting broadband. After getting passed from sales to BB support a few times they tel me I failed prequal and can't offer me bb at the moment.

    This house had eircom bb about 10 years and now I can't get it ??!! I'm about 2 miles outside Cork city. I fully expected to be eligible for e-fibre. They told me the landline number didn't match the a/c number wtf ? its right in front of me on the last bill.

    Fcuking joke of a company.
    Hi Heckler

    If you would like me to look in to this further please PM me the address in question and old phone/account number.

    Thanks

    Al
    Thanks for the reply Alan but I've rang UPC and set up a BB account with them. No disrespect to your sales and support staff, they were very courteous but to have been able to get eircom BB ten years ago and not now is ridiculous.
    No worries Heckler

    Thanks
    Al


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