Sky Boxsets changes 30th of September

Sky Boxsets will now only be available to Sky customers with a Sky+HD subscription from the 30th of September

ftakeith

until 30/4/15 for a limited period

SKY HD pack should be scrapped

If there is something on sky boxed sets, I will make sure to watch it before April 2015

From 1/5/15, in the small print, you have to get the HD pack for 12 months if you want to see the sky boxed sets

snaps

Seems they are desperate to get everybody to move over to a sky HD box and get rid of their SD boxes. oh and get a few extra quid out of people!

How many other countries charge extra for HD in the subs? Not many i would assume?

_John C

Definitely not worth an extra €15 a month. Thats €180 per year!!! for HD versions of the channels you have already. And anything available in their "On Demand Boxsets" is also available on the internet.

Broadband is expensive enough in this country , so to anyone who is paying for broadband; I say "make use of it".

NDJ4

ftakeith wrote: »

until 30/4/15 for a limited period

SKY HD pack should be scrapped

If there is something on sky boxed sets, I will make sure to watch it before April 2015

From 1/5/15, in the small print, you have to get the HD pack for 12 months if you want to see the sky boxed sets

Just got a letter from sly saying that "from 30 September box sets will only be available with a sky+hd subscription but don't worry we'd like to give you sky+hd at the special price of just €7.50 a month for 12 months".

I had a call from sly tv 2 weeks ago with this offer (without the news that i would lose the box sets) and told the guy that it was shameful in this day and age that sky were charging for hd when hd has been standard fare on tvs for nearly 10 years now.

I'm already paying for the standard and sports pack and refuse to pay extra for hd, and I'd say that everyone else told sly this too. This is just a veiled attempt to squeeze more cash for a service that should be given for free. I understand the extra cost to sly for sporting and movie rights but Its not like it costs them any more to transmit in hd?

same ol sh1te

People give out about the charge for HD and then keep paying it

kmurph

NDJ4 wrote: »

Just got a letter from sly saying that "from 30 September box sets will only be available with a sky+hd subscription but don't worry we'd like to give you sky+hd at the special price of just €7.50 a month for 12 months".

I had a call from sly tv 2 weeks ago with this offer (without the news that i would lose the box sets) and told the guy that it was shameful in this day and age that sky were charging for hd when hd has been standard fare on tvs for nearly 10 years now.

I'm already paying for the standard and sports pack and refuse to pay extra for hd, and I'd say that everyone else told sly this too. This is just a veiled attempt to squeeze more cash for a service that should be given for free. I understand the extra cost to sly for sporting and movie rights but Its not like it costs them any more to transmit in hd?

Your 'K' key only seems to be working intermittently. I'd get that seen to if I were you. :rolleyes:

NDJ4

NDJ4 wrote: »

don't worry we'd like to give you sky+hd at the special price of just €7.50 a month for 12 months".

That part wasn't in my letter, not that I want the HD subscription anyway.

Did we not see an increase in our subscriptions last year for the "On Demand" service and now they cut this out of it?

clerk

hellboy99 wrote: »

That part wasn't in my letter, not that I want the HD subscription anyway.

Did we not see an increase in our subscriptions last year for the "On Demand" service and now they cut this out of it?

We're already been ripped off. No way l'm paying them extra for the same service, HD is irrelevant to me.

l'm disgusted with Sky to be honest. Pure greed.

comongethappy

clerk wrote: »

l'm disgusted with Sky to be honest. Pure greed.

The billion a year Sky pay to the premiership to keep Wayne Rooney in cigs & diet pills has to come from somewhere!

Indeed Sky are really pushing their customers hard.

clerk

comongethappy wrote: »

The billion a year Sky pay to the premiership to keep Wayne Rooney in cigs & diet pills has to come from somewhere!

Indeed Sky are really pushing their customers hard.

Fair enough but l won't be paying them extra. l already got rid of the sports a good few Years back. Bye bye box sets, not going to be bullied into handing over another €15 per Month for the same tv programmes.

They charge way less is the Uk, they're just taking us for a ride and in a recession too.

snaps

clerk wrote: »

Fair enough but l won't be paying them extra. l already got rid of the sports a good few Years back. Bye bye box sets, not going to be bullied into handing over another €15 per Month for the same tv programmes.

They charge way less is the Uk, they're just taking us for a ride and in a recession too.

Are the box sets exclusive to sky or can they be watched on Netflix or a similar service for less than 15€ a month?

mick kk

So I have the sky hd box and I get all of the boxsets etc....does this mean that form sept 30th I will no longer be getting these or is it just for new customers who sign up after sept 30th?
Thanks

clevtrev

mick kk wrote: »

So I have the sky hd box and I get all of the boxsets etc....does this mean that form sept 30th I will no longer be getting these or is it just for new customers who sign up after sept 30th?
Thanks

Unless you pony up the 15 euros for a hd subscription the boxsets are gone even if you have a hd box.

prettygurrly

I can't believe this, shower...I'm already going to cancel my broadband as we have 4G in the area and with unlimited data (or rather 7.5GB) with Meteor for €20 per month, why pay €40 extra per month??

clevtrev

dont see any mention of this happening on the sky uk site so obviously using us as guinea pigs or cash cows depending on which way they go.

Infoanon

clevtrev wrote: »

dont see any mention of this happening on the sky uk site so obviously using us as guinea pigs or cash cows depending on which way they go.

HD is standard with all but the most basic packages in the UK.

Not the cleverest strategy from Sky when your main competitor, UPC, offers HD as standard and does not charge extra for box sets, not to mention that the channels most viewers want in HD - BBC1&2, UTV, Ch4 and RTE 2 are already available without a HD subscription.

Can see this one backfiring on Sky.

Infoanon

clevtrev wrote: »

dont see any mention of this happening on the sky uk site so obviously using us as guinea pigs or cash cows depending on which way they go.

HD is standard with all but the most basic packages in the UK.

Not the cleverest strategy from Sky when your main competitor, UPC, offers HD as standard and does not charge extra for box sets, not to mention that the channels most viewers want in HD - BBC1&2, UTV, Ch4 and RTE 2 are already available without a HD subscription.

Can see this one backfiring on Sky.

Infoanon

Infoanon wrote: »

Can see this one backfiring on Sky.

I hope it does, it's gone beyond a joke with Sky now at this stage and talk of another €2 increase in subs after Xmas :mad:

dazdrog

i was away from home for a month so didnt pay sky and get home to a letter and emails saying we are sorry you have chose to leave sky bla bla

on one the emails it had a survey so i filled it in, the questions are a joke, it kepy asking me why i wanted to leave sky but had no options a all for me to add in "i never wanted to leave sky, yous decided on that"

in the question air it also said are you aware of a price increase for sky services from september 2014 and a change to boxsets, so people should keep a eye out for that increase

tbh im glad they did as i wont be going back to them after 8 years.

same ol sh1te

same ol sh1te wrote: »

People give out about the charge for HD and then keep paying it

Just like the property tax and the water charges!

same ol sh1te

zorro2566 wrote: »

Just like the property tax and the water charges!

Those are unavoidable stealth taxes, not the same. You make the choice to get Sky

caolfx

Cheers for the heads up. I was actually considering going back to Sky. Not now though.

Absolute rip off.

Guy:Incognito

prettygurrly wrote: »

I can't believe this, shower...I'm already going to cancel my broadband as we have 4G in the area and with unlimited data (or rather 7.5GB) with Meteor for €20 per month, why pay €40 extra per month??

Jesus, I doubt I'd be able to stick to a cap of 7.5gb a day, nevermind a month.

Just been onto Sky about it, waste of time ringing them although the guy I spoke to did say it was unfair but then went onto say that it was done to get more customers to subscribe to HD and this extra money will be used to improve future programs, yeah right...

mikeym

I disagree with the wording of these so called box sets e.g The South Park Boxset only shows 5 shows from a season.
I thought a Boxset meant that it's all the shows from all the seasons?
Or am I wrong?

uck51js9zml2yt

I'm paying nothing for 6 months having left them and then getting a call.
Won't be paying more than I have to.

clerk

hellboy99 wrote: »

Just been onto Sky about it, waste of time ringing them although the guy I spoke to did say it was unfair but then went onto say that it was done to get more customers to subscribe to HD and this extra money will be used to improve future programs, yeah right...

l was going to ring them but then l decided l couldn't be bothered, rubbish customer service, duly noted and if the chance to get rid arises in the future it will be done.

As somebody else said the boxsets were launched to a big hullaballo and a price increase and now this. Lets be honest they're taking the piss here.

Killing the goose that laid the golden egg springs to mind.

2moreMinutes

_John C wrote: »

Broadband is expensive enough in this country , so to anyone who is paying for broadband; I say "make use of it".

I was thinking this myself. I assume once a box set is already downloaded now, I can watch it later even without a HD sub?

2moreMinutes

2moreMinutes wrote: »

I was thinking this myself. I assume once a box set is already downloaded now, I can watch it later even without a HD sub?

Knowing Sky, I doubt it.

Email reply from Sky:

I understand that you wish to have Box Sets however, not happy to pay for the Sky + HD Subscription, which is increasing your bill. I apologise for the inconvience caused to you.

Sky aims at providing the best of the product and services. I was disappointed to hear of the problems you encountered with addition of Box Sets to customers who have Sky + HD subscription. We value you as a customer and assure you that your feedback has been taken into
consideration. We will also implement this feedback to improve the service we provide.

Sky changes offers regularly and most offers are available only for
a limited period of time. Different customers are given different offers as per their subscription. The best way to get the most up to date information about our offers is to check our website at the following link: http://www.sky.com/ireland/customer-shop/customer-offers/

Alternatively, please contact the Customer Service, one of my colleague will be able to assist you with discounts that can reduce the bill. I appreciate your time and patience.

I hope this information has helped you.

Can't even spell inconvenience correctly :rolleyes:

And a reply from Sky over on their Facebook page:

Thanks for taking the time to post on our Facebook wall and I apologise for
the late reply.

I'm sorry to read that you are happy with the recent changes to our packages in Republic of Ireland meaning you will now need to have HD or upgrade to our Family Bundle, to be able to watch TV Box Sets on On Demand. This is been brought in line to match what has already happened in the UK. Sky is continually investing in content for our customers and since launching On Demand content for Irish customers in 2012 we currently offer more box sets of the latest shows than any other Pay TV or online subscription service, including nine times more than UPC. However in order to continue to add new high quality titles it is necessary to introduce this change.

But all customers with a connected Sky+HD set-top box will continue to be
able to access Catch Up TV at no extra cost, plus sports and movies on demand in line with your subscription.

We want you to get the most from Sky TV and we continue to find ways to
deliver this, including the launch of Sky Atlantic in 2011, which is exclusive
to Sky customers, the launch of Sky Go, and the introduction of Sky On Demand, which provides access to thousands of hours of TV content and greater flexibility and control over how customers watch their favourite shows.

There will be no change to your current subscription price unless you choose
to upgrade.

I hope this information has helped however if you do have any further
questions, then please don't hesitate to ask.

https://www.facebook.com/sky/posts/871564476196308?comment_id=872056962813726&offset=0&total_comments=1&ref=notif&notif_t=feed_comment

ftakeith

As a non sky hd subscriber

most of the sky channels in the original bundle have switched today to HD ones

I checked my sky account, no changes

ftakeith

ftakeith wrote: »

As a non sky hd subscriber

most of the sky channels in the original bundle have switched today to HD ones

I checked my sky account, no changes

Seen that earlier, RTE 2 @ CH102 has moved to CH115 and RTE 2 HD is now @ CH102

ftakeith

hellboy99 wrote: »

Seen that earlier, RTE 2 @ CH102 has moved to CH115 and RTE 2 HD is now @ CH102

sky atlantic HD is now 108 on my sky box

Wellyd

I'm confused. I got a letter last week saying I had box sets until 30/4/15 but my parents got a letter saying 30/9/14. Can anyone confirm which is actually correct?

Wellyd

Wellyd wrote: »

I'm confused. I got a letter last week saying I had box sets until 30/4/15 but my parents got a letter saying 30/9/14. Can anyone confirm which is actually correct?

No idea what the deal is with the dates, I got 30/09/2014. I've been in contact with Sky and according to them the date for the service ending for non-HD subscribers is 30/09/2014.

Wellyd

hellboy99 wrote: »

No idea what the deal is with the dates, I got 30/09/2014. I've been in contact with Sky and according to them the date for the service ending for non-HD subscribers is 30/09/2014.

I have been in contract with sky since November 13 whereas my parents have
easily been with them about 12+ years. I wonder does this have something to do with the different dates.

RichT

';jhghkl;
?,m 7dxq jn96w]#`1

Irishcrx

Got the same call the other day and let them have it on the phone. I'm paying them €80 a month already for my package and now they want to take more money. I have no interest in the HD pack only the boxsets which should be provided for me anyway.

Cut off last night in the middle of watching the walking dead. I'm seriously considering moving to UPC . Very annoyed.

prettygurrly

So what's the family bundle??? That was mentioned somewhere...

(yeah 7.5GB isn't much but if you're not downloading boxsets anymore then do you really did a big download limit?)

um7y1h83ge06nx

Desperate that I have more HD channels with my Freesat HD box than a good proportion of Sky customers have who pay sine sort of monthly sub.

In fairness they should at least give people all the free to air HD channels for free.

With my Freesat HD box, Saorview, a well specced media box (Popcorn Hour A400) and Netflix, Sky won't be getting any money from me.

Bepolite

prettygurrly wrote: »

So what's the family bundle??? That was mentioned somewhere...

(yeah 7.5GB isn't much but if you're not downloading boxsets anymore then do you really did a big download limit?)

Its a UK bundle. It looks like Sky are trying to bring Ireland and the UK into line with packs.

DriveSkill

I got a call from Sky on Sept 19th offering me a deal of €5 a month for HD (and box sets) for 12 months instead of the normal €15. I decided to take it but today got my next bill and found they are charging me the full €15 !!! Not impressed :mad:

Rang them and was told the €5 deal was 'mis-sold' by a partner and was no longer on their system and only thing they could offer was half price of €7.50. They did however accept that I had been offered the €5 deal. I cancelled the HD fully and just went back to the basic package but for anyone else who was offered this €5 deal I recommend checking your bills!

2moreMinutes

I've got 3 calls since the start of the month offering me HD deals. The first two were for half price and I didn't get as far as finding out how much the third offer was as I stopped her & told her I just wasn't interested when she said she was ringing with a HD offer.

Drexel

Went to watch some west wing today and it wouldnt work. Came across this thread then . We didn't get a letter or anything.

Really bad move for sk . It was the final straw for me and I cancelled

clerk

jonny666 wrote: »

Went to watch some west wing today and it wouldnt work. Came across this thread then . We didn't get a letter or anything.

Really bad move for sk . It was the final straw for me and I cancelled

Well done - that's the only way they're going to sit up and take notice.

l'll looking into my options for cancelling too. I have multi room and paying an extra €15 for that already and then they're trying to bully me into paying an extra €15 for HD/Box sets. They've ****ed me right off - l'm with them 20 Years !! l'm sick ****e of their greed. l'd ring up to complain but l'll only get some person in customer service doing their job but l'd love to talk to whoever made this decision.

Drexel

clerk wrote: »

Well done - that's the only way they're going to sit up and take notice.

l'll looking into my options for cancelling too. I have multi room and paying an extra €15 for that already and then they're trying to bully me into paying an extra €15 for HD/Box sets. They've ****ed me right off - l'm with them 20 Years !! l'm sick ****e of their greed. l'd ring up to complain but l'll only get some person in customer service doing their job but l'd love to talk to whoever made this decision.

It felt like a right kick in the face tbh

I made the customer service guy get his manager to make it clear to them the reason why I was leavin .

It felt like a sneaky move. Forcing HD on people. There is no way its worth 15 a month for a handful of HD channels.

ftakeith

jonny666 wrote: »

It felt like a right kick in the face tbh

I made the customer service guy get his manager to make it clear to them the reason why I was leavin .

It felt like a sneaky move. Forcing HD on people. There is no way its worth 15 a month for a handful of HD channels.

There is only solutions to bring down costs in having sky

Cancel sky

or the other process which I can't mention for legal purposes

jca

ftakeith wrote: »

There is only solutions to bring down costs in having sky

Cancel sky

or the other process which I can't mention for legal purposes

Can't get HD using other methods...

DoYouEvenLift

jca wrote: »

Can't get HD using other methods...

Well, you can but it'd cost you but even then it's not as good quality and as reliable as Sky or UPC or whatever satellite channels you have. Even Sky's on demand streams don't match the quality of the satellite.


The worst thing is that all these HD channels are still only running at 720p or 1080i and anyone who has a bigger Full HD 1080p TV knows that 720p looks significantly worse, and SD is absolutely horrible to look at after adjusting to any HD content at all. And once 4k TVs are introduced into the picture it gets even worse, watching live TV can be horrendous on them. There needs to be a big push towards updating all of this to keep customers satisfied in the future.

bbability

Sky are in the process of moving customers to newer sky HD boxes because they want to move away from older boxes which don't manage new encryption methods. This way anyone who doesn't have a Sky HD box should have one in the next 12 to 18 months as the cards will eventually only work in the later models. The old sky+ SD box will become obsolete. All down to preventing piracy.