If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Problems conencting Windows Lumia 520 to laptop

WoollyRedHat · 2014-09-17 14:03:08

Zune won't recognize the device... have tried using the fixit tool from Windows but it says there's nothing wrong. It is plugged in to the computer, and the fixit tool acknowledges the phone as does my bluetooth setup, but Zune refuses to.

17-09-2014 3:03pm

#1

WoollyRedHat

Registered Users, Registered Users 2 Posts: 10,462 ✭✭✭✭

Join Date: October 2007

Posts: 10074

Zune won't recognize the device... have tried using the fixit tool from Windows but it says there's nothing wrong.

It is plugged in to the computer, and the fixit tool acknowledges the phone as does my bluetooth setup, but Zune refuses to.

0

Comments

#2 17-09-2014 3:27pm

theothernt

Registered Users, Registered Users 2 Posts: 875 ✭✭✭

Join Date: January 2004

Posts: 870

Zune is for Windows Phone 7 devices only.

The Lumia 520 is a Windows Phone 8 device so you can either use Windows Explorer to browse the Phone and Memory Card storage on the device, or use the Windows Phone desktop app...

http://www.windowsphone.com/en-ie/how-to/wp8/windows-phone-app-for-desktop?signin=true

0
#3 07-10-2014 5:23pm

WoollyRedHat

Registered Users, Registered Users 2 Posts: 10,462 ✭✭✭✭

Join Date: October 2007

Posts: 10074

I've tried both but with no luck.

0
#4 07-10-2014 10:08pm

beauf

Closed Accounts Posts: 22,648 ✭✭✭✭

Join Date: June 2013

Posts: 22378

Is this a new phone? Why were you using Zune?

What are you connecting the phone to the PC for?

Do you have a MicroSD card in it?

What version of Windows?

0