Irish pre order

RonBo88

JoeA3 wrote: »

Anyone who's ordered online with Vodafone, have you checked the "order status" online after you received the confirmation email?

Mine says this: Your order has been unsuccessful. If you need more information please contact Customer Care on 1907.

WTF???

I got this aswell...

And of course they still debited my bank account for the €549.

Apparently that error message means you will have to wait 10 working days for a refund. I haven't called Customer Care yet, I will give them a call tomorrow.

lilmissprincess

eirlink wrote: »

Ive just preordered the iphone 6 space grey 16gig on that exact same plan and im picking it up in the store in the morning.
happy days. got 340 for my old phone. would have taken a 64 if available and might yet when i call in.

thanks guys

How have you preordered for Emobile, is this with CPW?

Dades

ohsomuchbetter wrote: »

Who did you preorder with Dades?

CPW - just after their preorder went live.

godtabh

lilmissprincess wrote: »

How have you preordered for Emobile, is this with CPW?

ring the sales team. Cant guarantee delivery for 5 working days.

dan786

Got a email from o2 saying my orders on the way with tracking number.

ohsomuchbetter

dan786 wrote: »

Got a email from o2 saying my orders on the way with tracking number.

What time did you get email?
I'm holding out every bit of hope I still get one!

gearoidol

Does anyone know what time I can order a simfree from Apple.ie , will they open sales at 12am

dan786

ohsomuchbetter wrote: »

What time did you get email?
I'm holding out every bit of hope I still get one!

Got it at 18:07.

JoeA3

RonBo88 wrote: »

I got this aswell...

And of course they still debited my bank account for the €549.

Apparently that error message means you will have to wait 10 working days for a refund. I haven't called Customer Care yet, I will give them a call tomorrow.

Crap! I ordered with credit card so its too early to say if they debited my card or not. I did ring customer care but they were useless. They hadn't a clue, but suggested I would not be charged if the order failed.

eirlink

lilmissprincess wrote: »

How have you preordered for Emobile, is this with CPW?

yes emobile and the phone is in the shop today but i cant get there till morning.
the shop rang me today to confirm my plan, colour and only 16gig available in space grey.

Branoic

For people that got an O2 email - when did you place your pre order?

I placed mine about 2pm on the day they went live but haven't got an email yet.

F34

Branoic wrote: »

For people that got an O2 email - when did you place your pre order?

I placed mine about 2pm on the day they went live but haven't got an email yet.

On Friday the 19th @ 17.00.

Mine was an upgrade but I also changed my price plan

Draco

Branoic wrote: »

For people that got an O2 email - when did you place your pre order?

I placed mine about 2pm on the day they went live but haven't got an email yet.

Ordered mine 8:30am on the Friday. Fingers crossed it'll be in the office first thing tomorrow as it's right beside the sorting office...

dan786

Ordered on Tuesday on Prepay.

Branoic

F34 wrote: »

On Friday the 19th @ 17.00.

Mine was an upgrade but I also changed my price plan

hmm, that was after me so, and mine was an upgrade too. no email makes me a sad panda

ohsomuchbetter

I ordered as an upgrade at 8am on the 19th!

I really hope I get it tomorrow!

F34

Branoic wrote: »

hmm, that was after me so, and mine was an upgrade too. no email makes me a sad panda

It was actually your post that made me go back onto their site to order as I wasn't able to earlier.

Tbh I wouldn't panic yet they must be shipping loads of them out tonight so it could be late before you get anything.

ohsomuchbetter

Just got DM on twitter from O2 to say my phone didn't ship.

dan786

I dont think o2 will be shipping anymore today and to be honest I had to contact them a few times to get it delivered tomorrow. As in the morning they said I will not get it tomorrow. It will be after the weekend. I made a few calls and that changed and have got my email with tracking. Its already in their Dublin 12 depot.

I had to do the same for my last order for HTC M8 to get in on Day 1.

ohsomuchbetter

Absolutely nothing to do with you, but that's pretty bad form on O2's part when I have asked them several times why they wouldn't ship for Day 1. The inconsistency from some of their customer care is a shambles! Then the vagueness too at times. It's bad service!

dan786

They said I will definitely not get it tomorrow this morning. I rang and emailed got the same response. I said fine cancel my order I will get one on contract from Vodafone although it was on prepay with o2. They said they will get back to me. Got a call minutes later to say I will have it tomorrow morning.

ogruairi

I was talking to O2 on Twitter and I was told that if you didn't get an email about your order shipping today that it's worth giving them your Order No. tomorrow at 9AM and they can check again to see if it's going to be shipped in tomorrows batch which as far as I know will be available on Day 1.

ohsomuchbetter

ogruairi wrote: »

I was talking to O2 on Twitter and I was told that if you didn't get an email about your order shipping today that it's worth giving them your Order No. tomorrow at 9AM and they can check again to see if it's going to be shipped in tomorrows batch which as far as I know will be available on Day 1.

If it's only shipped tomorrow AFAIK it won't be available until Tuesday

Branoic

ive just finished chatting with an O2 online agent and he confirmed for me that my order shipped and is available in store tomorrow. happy days.

ogruairi

ohsomuchbetter wrote: »

If it's only shipped tomorrow AFAIK it won't be available until Tuesday

Ah that's a shame. Does anybody know if it's An Post that are delivering them?

Some guy over on the O2 forum said that he was told by the Grafton Street O2 Store rep that he might be able to pick up his preorder on Saturday which leads me to wonder if there using DHL or the like...

ohsomuchbetter

Branoic wrote: »

ive just finished chatting with an O2 online agent and he confirmed for me that my order shipped and is available in store tomorrow. happy days.

Had you got an email?

ohsomuchbetter

ogruairi wrote: »

Ah that's a shame. Does anybody know if it's An Post that are delivering them?

Some guy over on the O2 forum said that he was told by the Grafton Street O2 Store rep that he might be able to pick up his preorder on Saturday which leads me to wonder if there using DHL or the like...

Yeah, that was me but then after talking to online store rep said that thats impossible as its via An Post regardless of whether you chose deliver to store or not.

bazzz

I see the Irish Apple Store is currently down......could this be a sign of the 6 becoming available to buy??

dan786

ogruairi wrote: »

Ah that's a shame. Does anybody know if it's An Post that are delivering them?

Some guy over on the O2 forum said that he was told by the Grafton Street O2 Store rep that he might be able to pick up his preorder on Saturday which leads me to wonder if there using DHL or the like...

Got an post tracking number so they are ones that are shipping it

FourFourRED

gearoidol wrote: »

Does anyone know what time I can order a simfree from Apple.ie , will they open sales at 12am

New Zealand store still waiting so don't count on 12am