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Just switched to eircom online. Who will contact my current provider?

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  • 18-09-2014 10:50am
    #1
    Call me Al
    Registered Users Posts: 3,028 ✭✭✭


    I just wanted to check if I need to contact my current provider (Vodafone) to get my 30days cancellation notice sorted or does Eircom do this? I've requested connection for 26/09. Am I going to have an overlap?

    Thanks
    CMA


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Call me Al wrote: »
    I just wanted to check if I need to contact my current provider (Vodafone) to get my 30days cancellation notice sorted or does Eircom do this? I've requested connection for 26/09. Am I going to have an overlap?

    Thanks
    CMA
    Hi Call me Al

    I can confirm that you will need to contact your current provider to cancel your account with them.

    Thanks
    Al


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    #3
    Call me Al
    Registered Users Posts: 3,028 ✭✭✭Call me Al


    Interesting! I spoke with a lady last night who told me eircom would take care of all that. It's just as well I checked.
    Thanks for that.


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Call me Al wrote: »
    Interesting! I spoke with a lady last night who told eircom would take care of all that. It's just as well I checked.
    Thanks for that.
    Hi Call me Al

    Just to make sure, are you intending to move the account to eircom? If so then eircom would arrange the move but you may also need to give notification to vodafone that you are moving to eircom.

    Al


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    #5
    Call me Al
    Registered Users Posts: 3,028 ✭✭✭Call me Al


    Yes. As per the thread title I switched to eircom online this morning, and not through the customer service department.
    I provided the UAN number as requested and advised who my current provider is.

    I just called Vodafone this morning to advise them.


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    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Duplicate thread.

    Conversation moved to http://www.boards.ie/ttfthread/2057292483

    eircom: Alan


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