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my HP 3520 won't print colour...

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  • 18-09-2014 7:11pm
    #1
    Stovepipe
    Registered Users Posts: 2,979 ✭✭✭


    ...this is the second time it has done this. I use refilled non-HP cartridges and the snag is, it will print a test page perfectly, in colour. i do not know for sure to to set the setting in the Control panel on my Windows 7 computer. Any ideas?


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    #2
    degsie
    Registered Users Posts: 8,748 ✭✭✭degsie


    Stovepipe wrote: »
    ...this is the second time it has done this. I use refilled non-HP cartridges and the snag is, it will print a test page perfectly, in colour. i do not know for sure to to set the setting in the Control panel on my Windows 7 computer. Any ideas?

    Control panel --> Hardware and Sound --> View Devices and Printers

    Right click on your printer and select Printing Preferences. Check You dont have greyscale printing ticked.


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    #3
    allthedoyles
    Registered Users Posts: 6,893 ✭✭✭allthedoyles


    Try uninstall and re-install with your disk


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