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Why an I paying for Banking Online

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  • 19-09-2014 12:32pm
    #1
    Registered Users Posts: 2


    Why am I paying fo Banking Online?It's €15 per month. All the other banks seem to offer this as a free service. Changing my small business account to another bank and saving €180 per year seems like a no brainer.
    Why am I still being charged for something free everywhere else????


Comments

  • Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi daveknowsbest.

    Thanks for getting in touch and welcome to Boards.ie.

    You mentioned in your post above that you are a small business customer. If you're registered as a sole trader or as a trading as company (your own name trading as a business name), it may be possible to view the account on 365Online for free. 
    Please contact Bank of Ireland365 on 0818 365 365 / 003531 4044000 and a representative will be happy to assist you.

    If we can assist you with anything further, please don't hesitate to contact us.
    Laura


  • Registered Users Posts: 2 daveknowsbest


    I'm familiar with Banking 365 for my personal a/c. 
    As my business is a Limited Company I have used Banking Online almost since it started. At the time it was a great additional resource to me. With all business banking now being conducted online it is no longer an additional resource but an essential tool. I doubt if it is now even possible for a company to have a bank a/c  without online banking.
    My question is: Why am I paying for it?? when anyone opening a business a/c with any other bank is set up with online banking as a matter of course and not charged.
    Correct me if I am wrong but I believe I can change to any other bank and immediately save my company €180 per year.
    Please give me a reason not to do so!


  • Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    We appreciate your comments daveknowsbest and will forward them on to our Business Online Team.

    If you would like to send us a PM, we will arrange for a representative to give you a call and discuss this in detail with you. Please include your name, address, branch and contact number and you'll receive a call from us shortly.

    Thanks again,
    Laura


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