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pre pay card

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  • 22-09-2014 7:37pm
    #1
    alie
    Registered Users Posts: 1,780 ✭✭✭


    Hi. I am having a prepay meter installed tomorrow. The card came in the post last week. Do i top it up before the installation or do I have to wait for it to be installed first. Tia


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    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi alie,

    Thanks for your post. 

    You wouldn't have to top it up before installation, as there will be a certain amount of credit already on the meter (for information on emergency credit and credit-friendly hours, see our FAQs here).

    Pay-as-you-go customers can top up online, or at any Payzone or PayPoint outlets. 

    If you have any other questions please do let us know.

    Regards,
    David


  • Options
    #3
    alie
    Registered Users Posts: 1,780 ✭✭✭alie


    I am in arrears so dont want to dive straight into the emergency credit? Just wondering if the man has to register it on the machine first? thanks


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    #4
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi Tia,

    You should wait until your prepay meter is installed before you purchase credit on your card. The technician installing your meter will need to enter a code into the machine to activate it before you can buy top-ups. If you've any further questions, please let us know.

    Kind regards,
    Aoife


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    #5
    alie
    Registered Users Posts: 1,780 ✭✭✭alie


    Thanks very much
    Tia= Thanks in advance, lol:)


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