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Panasonic or ibood?

ptyloch · 2014-09-24 19:00:04

Hi All, I'm a little bit baffled and need advice. Last year just before Christmas I purchased a Panasonic TV. The TV seems to have a backlight bleed problem that was only pointed out to me recently. Who do I contact regarding this issue? IBOOD or Panasonic directly? Thank you

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24-09-2014 8:00pm

#1

ptyloch

Registered Users Posts: 219 ✭✭

Join Date: December 2013

Posts: 186

Hi All,

I'm a little bit baffled and need advice. Last year just before Christmas I purchased a Panasonic TV. The TV seems to have a backlight bleed problem that was only pointed out to me recently. Who do I contact regarding this issue? IBOOD or Panasonic directly?

Thank you

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#2 24-09-2014 8:15pm
slimjimmc

Registered Users Posts: 7,786 ✭✭✭

Join Date: January 2003

Posts: 7434

Contact the seller, you have a contract with them not Panasonic and they have obligations to you.
Panasonic would be obligated to honour any guarantee but I'd go through the seller first.

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