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broadband dropping again!!

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  • 25-09-2014 4:52pm
    #1
    little foot
    Registered Users Posts: 54 ✭✭


    I have been in touch with eircom several times about broadband connection dropping, first you said it was the box, so we got a new box. Then it happened again and you said it was the outside line, an engineer came and said it was perfect. So what is the story Eircom? Getting very pissed off with this. You continually make excuses, whats it to be next?


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    little foot wrote: »
    I have been in touch with eircom several times about broadband connection dropping,  first you said it was the box, so we got a new box. Then it happened  again and you said it was the outside  line, an engineer came and said it was perfect. So what is the story Eircom? Getting  very pissed off with this. You continually make excuses, whats it to be next?
    Hi little foot

    Feel free to PM me your account number and I will look in to this further for you

    Al


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    #3
    little foot
    Registered Users Posts: 54 ✭✭little foot


    Pm sent. Thanks


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    little foot wrote: »
    Pm sent. Thanks
    Hi little foot

    I now have your details, I will get back to you as soon as I have more information

    Al


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    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    eircom: Alan wrote: »
    little foot wrote: »
    Pm sent. Thanks
    Hi little foot

    I now have your details, I will get back to you as soon as I have more information

    Al
    Hi little foot

    A case has been logged with technical support for investigation. The reference number is [font=Calibri","sans-serif]EIR-FNC-9788156 [/font][font=Calibri","sans-serif]and is predicted to take four working days for a full resolution to be established.[/font] [font=Calibri","sans-serif]Technical support have advised me that they will contact you once fully investigated.[/font]


    [font=Calibri","sans-serif]Thanks[/font]
    [font=Calibri","sans-serif]Al
    [/font]


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    #6
    little foot
    Registered Users Posts: 54 ✭✭little foot


    Thanks


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    #7
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    little foot wrote: »
    Thanks
    No worries little foot
    Al


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