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Moving to new address

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  • 25-09-2014 5:32pm
    #1
    Benson F
    Registered Users Posts: 1 ✭


    Hey,

    I am moving to a new address soon and the previous tenants haven't cancelled their Eircom account (Cant get in contact with them). I need an EFibre line set up ASAP for business. How can I go about this. Your customer service agents keep putting me on hold and I've been trying to find this out for over 2 weeks now. Im happy to take over their account. Any help would be appreciated.


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Benson F wrote: »
    Hey,

    I am moving to a new address soon and the previous tenants haven't cancelled their Eircom account (Cant get in contact with them). I need an EFibre line set up ASAP for business. How can I go about this. Your customer service agents keep putting me on hold and I've been trying to find this out for over 2 weeks now. Im happy to take over their account. Any help would be appreciated.
    Hi Benson F

    It will not be possible to take over the existing account without permission from the current account owners I'm afraid. Ultimately the previous owners will need to close the existing account with eircom and a new order will need to be placed however the best advice I can offer is to contact eircom accounts on free phone 1901 or via webchat: [font=Calibri","sans-serif]http://www.eircom.net/about/contact/ to discus further.

    Thanks
    Al
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