920xt

mloc123

Has anyone got their hands on one yet?

sconhome

boysinblack wrote: »

It would appear that wiggle have started to deliver some of there's in the uk and that the 17% discount does work !!

Interesting as there is none shown in stock and according to Garmin only one retailer in the UK will have an exclusive deal or stock for the first 60 days after launch. For those pre-ordering I hope you've picked the correct retailer (I've no idea who is getting the exclusive there.)

Launch in UK and Ireland is ETA 1st week of November which is exactly the same availability as US. Aparently there will be no difference between the territories on availability.

boysinblack

AKW wrote: »

Interesting as there is none shown in stock and according to Garmin only one retailer in the UK will have an exclusive deal or stock for the first 60 days after launch. For those pre-ordering I hope you've picked the correct retailer (I've no idea who is getting the exclusive there.)

Launch in UK and Ireland is ETA 1st week of November which is exactly the same availability as US. Aparently there will be no difference between the territories on availability.

They have none now , apperntly they launched with a few a couple of weeks ago and it was first come first served on them. They emailed today saying be 3rd November before they start fufiling pre orders

mloc123

I have been doing some research and think I might end up buy a forerunner 620 instead... as somebody that never used the 910xt for swimming I don't see the benefit.

The activity tracker is a nice feature but I do not know if I would use it daily.

All The Best

tunney wrote: »

either way, we get screwed by corporations, this time Garmin are clamping down with warranties.

Have being in contact with Garmin to investigate this, see below...




Dear XXX ,

Thank you for contacting Garmin International.
I will be glad to assist you today.

Your device has a warranty good no matter where you are located in the world nor where it was purchased. It is up to you to decide which of our offices to contact for help, but obviously the office in your region would most benefit you.

If you have any questions or require additional assistance please reply to this E-Mail or contact one of our Product Support Specialists at the number below.
With Best Regards,
Brett



>>
>>
Hi,
Thanks again for the information.
But my question was still not answered:
Should I have a problem with device while in Ireland would Garmin Ireland/UK honour my warranty or would I be required to send it back to the USA to have it repaired?
Thanks
>> XXX


>>
Dear XXX,

>>
Thank you for contacting Garmin International. I will be happy to help you with your warranty question. If you purchase any Garmin device and it is under a year old it will be covered any where in the world. We recommend that you register your device and hold on to your proof of purchase to avoid any kind of confusion or issue. If you have any further questions or issues please reply to this email or feel free to call us at 1-800-800-1020 and we will be happy to help.

>>
With Best Regards,
Tom

>> >>
Julie,

>> >>
Thanks for the information, still require some additional information.
>> >>

>> >>
My specific question was:

If I pre order by 920 now in the USA now, then return home to Ireland in June 2015 (as planned) would Garmin in Ireland/UK honour my warrenty should a defect occur within the 12months warrenty period?

Assuming I register it online etc.

Thanks
XXX


DearXXX

>> >> Thank you for contacting Garmin International. I will be happy to assist you with this inquiry. All of our devices come with a year warranty from the date of purchase. If you decide to purchase one of our devices then I would recommend registering the device online through Garmin.com to show warranty information for you and us if you ever have any issues with the device. Please let me know if I can be of further assistance to you.
>> >> With Best Regards,
>> >> Julie


>> >> >> Message: Hi Currently working in Phildelphia (USA) for my empolyer this is a temperory assignment and will return to Dublin (Ireland Europe) in March next year. I am interested in purchasing the new Garmin 920XT as I am training here. Does my warrently still apply in Ireland when I return home in March?

viperlogic

I got kind of same response back from them and just like you took forever for them to actually answer what I was asking. Their support is shocking. They say they will respond within 3 business days and a week later they respond saying how can we help or what's the problem with the watch and take a week to respond again with the wrong answer. End of rant!

tunney

All The Best wrote: »

Have being in contact with Garmin to investigate this, see below...

I also looked into this.

AFAIK you are right, but devil is in the detail. Garmin UK will honour the global warranty. You ship the unit at your expense to them, they fix it (note fix or refurb but not replace with new) and then they ship it back at your expense.

Local purchased units will be swapped out for new units at point of sale. This will be done for 12 months after purchase.

In the end after my 10th 910xt I bought local, not for the cost of postage but for the OTC immediate swap outs.

MojoMaker

As a matter of interest were you finding the same recurring issues with the 910 or were they unique issues each time? 9 changes in a couple of years sounds bananas - was there known problems with this model all along?

viperlogic

Looks like we will be waiting until December now. Many posts on Garmin forums saying general release has been delayed due to a defect found. One post says due to water proofing.

viperlogic

Saw one in the flesh at the weekend at the Garmin stand at the Amsterdam Marathon Expo. Not a massive fan of the design, looks a bit "cheap" and reminds me of an old casio watch! But in saying that, I'm still going to get one thou may be December now before its released.

tunney

MojoMaker wrote: »

As a matter of interest were you finding the same recurring issues with the 910 or were they unique issues each time? 9 changes in a couple of years sounds bananas - was there known problems with this model all along?

Huge known issues, anything below a certain serial number was hosed for a number of reasons.

1 Fogging - happened on 10 of mine until I went bricks and mortar and insisted on a number over a certain amount. It was not going from warm to cold as they called but intense sunlight on a cool day

2 Power meter connectivity - 910xt is not great at this in general, some are shocking. Its a known issue with the 910xt

3 probably some other issues two but usually it was the screen became unreadable and stayed that way for long periods. and yes, your 910xt probably does it too (if the number is under a certain number) if you know the time and place where the sun will be at the right angle on a day like today. (my lunch runs and the times I'd go ) Otherwise they

viperlogic wrote: »

Saw one in the flesh at the weekend at the Garmin stand at the Amsterdam Marathon Expo. Not a massive fan of the design, looks a bit "cheap" and reminds me of an old casio watch! But in saying that, I'm still going to get one thou may be December now before its released.

This is my present watch. Nothing wrong with old casios. Also not convinced on the accuracy of the Garmin forums, its all randomers who have may been told excuses by their local stores who haven't their pre orders sorted

viperlogic

This is what Rainmaker got back from Garmin when asked about the production delay....

"""We have not recalled any 920s but are being cautious during the ramp-up phase. A couple beta testers reported running into waterproofing issues after the first round of production units went out so we are adjusting hardware before shipping any more product as a precaution."""

tunney

viperlogic wrote: »

This is what Rainmaker got back from Garmin when asked about the production delay....

"""We have not recalled any 920s but are being cautious during the ramp-up phase. A couple beta testers reported running into waterproofing issues after the first round of production units went out so we are adjusting hardware before shipping any more product as a precaution."""

Damn it.

hf4z6sqo7vjngi

tunney wrote: »

Damn it.

Save yourself months of grief and wait until they have fixed all known issues.

boysinblack

Wiggle claiming to be taking a delivery of units this week , for anyone else who has it preordered.

pointer28

DC Rainmaker has his in depth review online now!

tunney

boysinblack wrote: »

Wiggle claiming to be taking a delivery of units this week , for anyone else who has it preordered.

Wiggle now saying one months delay.

boysinblack

Where you see that? Customer service reps today an yesterday both said they send end of this week

viperlogic

boysinblack wrote: »

Where you see that? Customer service reps today an yesterday both send end of this week

Think it's a case of if you have already ordered or looking to order hence different dates.

tunney

boysinblack wrote: »

Where you see that? Customer service reps today an yesterday both said they send end of this week

Yup. That's what they were saying Wednesday. Different story Thursday. On Tritalk.

tunney

viperlogic wrote: »

Think it's a case of if you have already ordered or looking to order hence different dates.

Nope. Pre orders slipped out a month according to tritalk. (Is believe the poster on there)

sconhome

I asked the distributors about this yesterday and they have heard nothing about delays. They are to check with Garmin last evening so hopefully a solid update some stage this morning.

boysinblack

Latest from wiggle ....

Garmin have contacted us today to inform us of a manufacturing delay, this will mean that the watches will not be with us at Wiggle until late next week (week commencing 10/11/2014)

tunney

boysinblack wrote: »

Latest from wiggle ....

Garmin have contacted us today to inform us of a manufacturing delay, this will mean that the watches will not be with us at Wiggle until late next week (week commencing 10/11/2014)

until this day next week.

I am assuming Dec 24th I'll have mine. Then I cannot be disappointet

mloc123

tunney wrote: »

until this day next week.

I am assuming Dec 24th I'll have mine. Then I cannot be disappointet

Unless... "Pushed back to Q1"

tunney

"asked about that this morning. Not actually true. Production resumed, and shipments have gone out. For example, folks at a triathlon in Australia this weekend could pickup units.

It sounds like units might start floating out to retailers within the next week, we'll see. Obviously, the halting of production to address a waterproofing issue that came up slowed things."

Dcrainmaker. Delays all round.

viperlogic

Wiggle now showing late November and Clever Training now showing mid December

boysinblack

Wiggle today ..

Our purchases team have confirmed that we should be receiving unit's tomorrow and they will be sent out as a priority.

tunney

boysinblack wrote: »

Wiggle today ..

Our purchases team have confirmed that we should be receiving unit's tomorrow and they will be sent out as a priority.

Oh look. Wiggle now say "later November".

boysinblack

Well they claim they have my preordered one in stock and that it will be processed today even bumped me up to next day delivery for free so hopefully I will have it monday!