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Vodafone insurance is a joke. Never again!!!

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  • 01-10-2014 8:38pm
    #1
    digoper
    Registered Users Posts: 2 ✭


    My insurance claim was accepted a month ago but I haven't got my iphone yet. There was a try to delivery it couple of weeks ago but I wasn't at home. I also called the costumer service many times and attendant(bad costumer service btw) said I would get a call from them by the end of the week to settle up another delivery day and it didn't happen as well.

    That's no fair.

    I've just called them again and the attendant says they don't have any in stock. how does it come? what should I say if I don't have any money to pay my bills?

    I don't have any in my pocket? that's a joke.
    Tagged:


Comments

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    #2
    bee06
    Registered Users Posts: 4,514 ✭✭✭bee06


    Facebook and Twitter are your best bets to get it sorted. Companies don't want negative social media. Also get your friends to like/favourite your post.


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    #3
    Sheeps
    Registered Users Posts: 2,762 ✭✭✭Sheeps


    bee06 wrote: »
    Facebook and Twitter are your best bets to get it sorted. Companies don't want negative social media. Also get your friends to like/favourite your post.

    This is sad, but true. Take to social media if you want anything done. Negativity on a platform they can't control is their worst fear.


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    #4
    digoper
    Registered Users Posts: 2 ✭digoper


    Thank you guys!


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    #5
    darragh o meara
    Registered Users Posts: 3,227 ✭✭✭darragh o meara


    Last time I dealt with them, they were fairly decent. Again I was in a similar situation where they hadn't got a phone to replace the one I'd lost. After a few calls, they agreed to give me a free upgrade to the latest model. You could ask them and see will they bite, you might get an upgrade to the 5s or 6 for free.


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