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eFibre availability

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  • 07-10-2014 12:25pm
    #1
    qxtasybe1nwfh2
    Closed Accounts Posts: 447 ✭✭


    Whenever I check my availability for efibre, I get this message
    Good news! eFibre will be available in your area:Sep'14
    Please notify me when it's available
    As it is no longer Sept, when will it be available or is it just that online date need to be updated?


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    #2
    qxtasybe1nwfh2
    Closed Accounts Posts: 447 ✭✭qxtasybe1nwfh2


    ??????? Eircom reps any answer?? this lack of response isn't pushing me towards eircom anyways


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    #3
    mrcheez
    Registered Users Posts: 13,768 ✭✭✭✭mrcheez


    Scarlett Salty Surfing wrote: »
    ??????? Eircom reps any answer?? this lack of response isn't pushing me towards eircom anyways
    It says response time is 9 hours (on RHS) so I'd wager they'll get in contact tomorrow morn


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


     Hi mrcheez

    Nine hours is the average response time we achieve however the targeted response time is 24 hours and in some cases this can be longer.

    Al


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    #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Scarlett Salty Surfing wrote: »
    Whenever I check my availability for efibre, I get this message
    Good news! eFibre will be available in your area:Sep'14
    Please notify me when it's available
    As it is no longer Sept, when will it be available or is it just that online date need to be updated?

    Hi Scarlett Salty Surfing, 
     
    The website is in need of an update and as there are a few issues surrounding what you have reported above - apologies for the inconvenience caused however do feel free to PM me your specific address and I'll look in to this further for you :)
     
    Al


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