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Windows 8.1 - LaCie Quadra External Drive no longer recognized.

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  • 07-10-2014 1:30pm
    #1
    Dinarius
    Registered Users Posts: 3,406 ✭✭✭


    I am running one of these...

    https://www.lacie.com/ie/support/support_manifest.htm?id=10313

    ...onto my DELL desktop via USB 2.0

    The LaCie is exactly one year old and I don't use it very often. It is only switched on when I have new image files to copy across.

    Yesterday, I switched it on and nothing happened.

    I tried another USB port and, eventually, it sprang into life. I copied across the files.

    Today, I checked it again and I got an error message (accompanied by a warning sound) saying that "The last USB device you connected to your computer was not recognized and may not be working correctly."

    I tried other USB ports and it's the same with all of them now.

    I haven't had the chance to try another cable yet.

    In the meantime, is there anything else I could be checking?

    As I say, I don't use it that often. So, could something in a recent Windows update be affecting it?

    How would I check for the drivers that run the LaCie? Where would they be located on the computer? Could they be the problem?

    Many thanks.

    D.


Comments

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    #2
    davo2001
    Registered Users Posts: 3,318 ✭✭✭davo2001


    I'm assuming you have tested it on a second PC first? Also test it with a second cable before assuming anything.


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