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  • 08-10-2014 7:07pm
    #1
    Marsden
    Registered Users Posts: 673 ✭✭✭


    Hi, I placed my order last week and received my modem yesterday. I just want to know if I have to ring to arrange for a technician or will they be sent out in due course. Or can I just plug it in myself.

    Thanks. 


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Marsden wrote: »
    Hi, I placed my order last week and received my modem yesterday. I just want to know if I have to ring to arrange for a technician or will they be sent out in due course. Or can I just plug it in myself.

    Thanks. 
    Hi Marsden

    I can confirm that you would need to install the modem yourself (unless it's efibre broadband)

    Please follow this link and choose the option name 'Setting up your modem' : http://support.eircom.net/bb/howto

    Thanks
    Al


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    #3
    Marsden
    Registered Users Posts: 673 ✭✭✭Marsden


    Thanks Al it's sorted. The installation date was blank on the email and the subscript said if this was the case then I would need to plug it in myself. The technician came out yesterday and connected the efibre though. 

    Cheers


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    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Marsden wrote: »
    Thanks Al it's sorted. The installation date was blank on the email and the subscript said if this was the case then I would need to plug it in myself. The technician came out yesterday and connected the efibre though. 

    Cheers
    I'm glad to hear it's sorted now Marsden

    Thanks
    Al


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