Email Newsletters - Pixmania

Black_Ninja

I opted into this when signing up to their website in the past, on the 1st of October I requested to be unsubscribed from the service to which I received an email stating "process can take 24-48 hours to complete".

I recieved another newsletter on October 3rd, on October 4th I requested to be unsubscribed from the service to which I received an email stating "process can take 24-48 hours to complete".

I again received newsletters on October 7th & 8th, on October 9th I requested to be unsubscribed from the service to which I received an email stating "process can take 24-48 hours to complete".

Once again I received newsletters on October 15th & 17th, on October 17th I requested to be unsubscribed from the service to which I received an email stating "process can take 24-48 hours to complete".

Since my last request to unsubscribe I have received 2 further newsletters. I contacted customer care via telephone on October 21st to be told it would be passed onto the organisations I.T department to be rectified.


Is there any point in contacting the Data Protection Office?

Ken Shamrock

They haven't done anything wrong? You keep asking to be subscribed and they keep sending you newsletters :pac:

Nah i think calling customer care was the right thing to do, calling data protection is up to you, you should also check out some reviews online and see if anyone else has had similar issues.

Black_Ninja

Bob.Carcass wrote: »

They haven't done anything wrong? You keep asking to be subscribed and they keep sending you newsletters :pac:

Nah i think calling customer care was the right thing to do, calling data protection is up to you, you should also check out some reviews online and see if anyone else has had similar issues.

Crap, I meant I have requested to be unsubscribed. It's been 2 days since I've contacted customer care and I'm still receiving them

Ken Shamrock

http://stopmalvertising.com/spam-scams/unsolicited-payment-order-from-gestpay-pixmania-installs-spyeye.html

http://www.theregister.co.uk/2011/06/08/pixmania_email_leak/

I'd report it alright.

Spocker

Bob.Carcass wrote: »

http://stopmalvertising.com/spam-scams/unsolicited-payment-order-from-gestpay-pixmania-installs-spyeye.html

http://www.theregister.co.uk/2011/06/08/pixmania_email_leak/

I'd report it alright.

Naw, both of those reports are several years old, lets see what Pixmania IT have to say first

slimjimmc

Black_Ninja wrote: »

:
Is there any point in contacting the Data Protection Office?

I doubt there's any point in contacting the Data Protection Commissioner until 40 days after your first request. Just let them sort out the issue in the meantime.

http://www.dataprotection.ie/ViewDoc.asp?fn=/documents/rights/RightsPlainEnglish.htm&CatID=16&m=r

6. Right to prevent use of your personal details

You can also ask a data controller not to use your personal details for purposes other than their main purpose – for example for marketing.

You can do this by simply writing to the organisation or person holding your details and outlining your views. Within 40 days, they must do as you ask or explain why they will not do so.

7. Right to remove your details from a direct marketing list

If a data controller holds personal details about you for direct marketing purposes, you can ask them to remove your details. You can do this by writing to the organisation or person holding these details. They must let you know within 40 days if they have dealt with your request.