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Can't send mms messages on lumia 1020

  • 25-10-2014 10:57pm
    #1
    ablelocks
    Registered Users, Registered Users 2 Posts: 4,792 ✭✭✭


    since update to cyan I can't send mms messages. Have checked settings etc and can't figure it out. Anyone have any ideas or fixes?

    Lumia 1020 on 3 mobile. (Phone was originally on Vodafone prepay but I got it unlocked via Vodafone)


Comments

  • #2
    theothernt
    Registered Users, Registered Users 2 Posts: 875 ✭✭✭theothernt


    The MMS settings may have been reset (ie. deleted) after the update. Have you confirmed they're still there (Settings > access point) ?


  • #3
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Put the sim into another phone, and then back in to the 1020, you should be sent the mms settings


  • #4
    ablelocks
    Registered Users, Registered Users 2 Posts: 4,792 ✭✭✭ablelocks


    theothernt wrote: »
    The MMS settings may have been reset (ie. deleted) after the update. Have you confirmed they're still there (Settings > access point) ?

    yeah they seem to be correct :

    mms access point name : 3ireland.ie
    username : blank
    password : blank
    Proxy address : mms.3ireland.ie
    proxy port : 8799
    MMSC address : http://mms.um.3ireland.ie:10021/mmsc
    network type : ipv4
    authenticaion type : none

    I wonder could it be something to do with image file sizes? can't find settings related to this tho'?

    will try and swap sim out later today.


  • #5
    ablelocks
    Registered Users, Registered Users 2 Posts: 4,792 ✭✭✭ablelocks


    I thought denim update might have fixed this, but no.

    If anyone has any ideas I'd appreciate their input....

    edit - I didn't mention it in original post, but it's not just sending - I can't receive MMS messages either.


  • #6
    wilser
    Registered Users, Registered Users 2 Posts: 1,112 ✭✭✭wilser


    LIGHTNING wrote: »
    I have never been able to send MMS on any Windows phone I have owned. MS in there wisdom decided not to allow you to manually enter MMS settings without jumping through all sorts of hoops.

    For ages I was the same, could never send or receive picture messages but in the last few weeks I am getting MMS.
    don't know if emobile/meteor have changed settings or if it was because of an update but they are working now on my 925


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  • #7
    ablelocks
    Registered Users, Registered Users 2 Posts: 4,792 ✭✭✭ablelocks


    LIGHTNING wrote: »
    I have never been able to send MMS on any Windows phone I have owned. MS in there wisdom decided not to allow you to manually enter MMS settings without jumping through all sorts of hoops.

    I was able to send and receive MMS previously though - on both a 820 and on the 1020.

    it's not a big deal to be honest but kind of annoying when i get an mms and can't open it.


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