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Mobile phone insurance gadgetinsurance.com will not pay

Craftytina · 2014-10-27 12:04:30

Hi I bought a Sony Xperia Z1 last December in Mr IPhon Drogheda and lost it two weeks ago. I did all that was requested and finally got reply on Thursday that it was not covered because Mr IPhon is not a VAT registered company(mr iphon told me they do not have the required turnover for VAT registration). Also insurance…

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27-10-2014 1:04pm

#1

Craftytina

Registered Users Posts: 6 ✭

Join Date: October 2014

Posts: 4

Hi I bought a Sony Xperia Z1 last December in Mr IPhon Drogheda and lost it two weeks ago. I did all that was requested and finally got reply on Thursday that it was not covered because Mr IPhon is not a VAT registered company(mr iphon told me they do not have the required turnover for VAT registration). Also insurance says it was not a new phone( apparently it was an unwanted, unused upgrade, which I bought as new) so second reason for not covering. Can anyone shed any light on this, is this right, and if so surely they should look for receipt before taking your money and causing all the unnecessary stress and hassle which has been caused when a person comes to make a claim.

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#2 27-10-2014 1:47pm
Spear

Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,304 CMod ✭✭✭✭

Join Date: September 2001

Posts: 22864

Try the consumer issues forum instead:

http://www.boards.ie/vbulletin/forumdisplay.php?f=580

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