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Many sites extremely slow/unusable (past week on eFibre)

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1…7891113

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  • Options
    #302
    gramo
    Registered Users Posts: 232 ✭✭gramo


    nuxxx wrote: »
    Nets been dropping all night, I'm so pissed off right now. Everytime in game it drops after a few mins and routing is still messed up everywhere. 

    Ring comreg and report it to them. They will advise you on making a formal complaint with there reference number, they will also contact eircom on your behalf. I'm still awaiting a reply from eircom but as soon as I mentioned my comreg reference number they seemed to take notice of my many complaints


  • Options
    #303
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    Pinging eircom.net [86.43.38.8] with 32 bytes of data:
    Reply from 86.43.38.8: bytes=32 time=64ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=57ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=53ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=52ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=47ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=49ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=42ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=56ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=44ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=54ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=50ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=51ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=60ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=54ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=54ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=62ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=53ms TTL=58


    Tracing route to home.eircom.net [86.43.38.8]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.254
    2 37 ms 38 ms 38 ms b-ras2.dbn.dublin.eircom.net [159.134.155.5]
    3 47 ms 46 ms 46 ms ge-1-1-7.pe1.dbn.cld-dbn.eircom.net [86.43.246.1
    53]
    4 39 ms 41 ms 40 ms 86.43.13.161
    5 * * * Request timed out.
    6 50 ms 42 ms 46 ms ge1-5.service4.cra.dublin.eircom.net [159.134.12
    5.46]
    7 46 ms 47 ms 45 ms isp1.eircom.net [86.43.38.8]

    Trace complete.



    So now not only is the international routing fecked besides Germany, it is to Eircoms own network :(

    It should be 10ms solid like always

    Why do Eircom consistently have problems, in player fields of hundreds of thousands its always me and know one else from Europe

    Haven't been asking for much the last couple of years, just to be able to play a few games online at night


  • Options
    #304
    dalta5billion
    Registered Users Posts: 1,034 ✭✭✭dalta5billion


    nuxxx wrote: »
    Pinging eircom.net [86.43.38.8] with 32 bytes of data:
    Reply from 86.43.38.8: bytes=32 time=64ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=57ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=53ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=52ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=47ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=49ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=42ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=56ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=44ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=54ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=50ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=51ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=60ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=54ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=54ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=62ms TTL=58
    Reply from 86.43.38.8: bytes=32 time=53ms TTL=58


    Tracing route to home.eircom.net [86.43.38.8]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.254
    2 37 ms 38 ms 38 ms b-ras2.dbn.dublin.eircom.net [159.134.155.5]
    3 47 ms 46 ms 46 ms ge-1-1-7.pe1.dbn.cld-dbn.eircom.net [86.43.246.1
    53]
    4 39 ms 41 ms 40 ms 86.43.13.161
    5 * * * Request timed out.
    6 50 ms 42 ms 46 ms ge1-5.service4.cra.dublin.eircom.net [159.134.12
    5.46]
    7 46 ms 47 ms 45 ms isp1.eircom.net [86.43.38.8]

    Trace complete.



    So now not only is the international routing fecked besides Germany, it is to Eircoms own network :(

    It should be 10ms solid like always

    Why do Eircom consistently have problems, in player fields of hundreds of thousands its always me and know one else from Europe

    Haven't been asking for much the last couple of years, just to be able to play a few games online at night

    Very odd, I'm getting a solid ~6ms to home.eircom.net (Kildare area), is your router reporting many errors? Perhaps ring up on your mobile and get them to run a line test.


  • Options
    #305
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    No errors of note, same setup for years. I'm in Kilkenny


  • Options
    #306
    dalta5billion
    Registered Users Posts: 1,034 ✭✭✭dalta5billion


    nuxxx wrote: »
    No errors of note, same setup for years. I'm in Kilkenny

    Odd, by any chance is your exchange due to be upgraded to eFibre soon? I had a similar experience in the months leading up to the rollout. Couldn't pinpoint exactly what was wrong.


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  • Options
    #307
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    dalta5billion wrote: »
    nuxxx wrote: »
    No errors of note, same setup for years. I'm in Kilkenny

    Odd, by any chance is your exchange due to be upgraded to eFibre soon? I had a similar experience in the months leading up to the rollout. Couldn't pinpoint exactly what was wrong.
    No, but its NGB uncongested. The exchange is outside my house. Sync at 23 meg or so with fastpath on.

    Its in the upgrade path for efibre but probably sometime in 2016

    Everything is fine again at this hour


  • Options
    #308
    Cheerful Spring
    Closed Accounts Posts: 7,893 ✭✭✭Cheerful Spring


    nuxxx wrote: »
    dalta5billion wrote: »
    nuxxx wrote: »
    No errors of note, same setup for years. I'm in Kilkenny

    Odd, by any chance is your exchange due to be upgraded to eFibre soon? I had a similar experience in the months leading up to the rollout. Couldn't pinpoint exactly what was wrong.
    No, but its NGB uncongested. The exchange is outside my house. Sync at 23 meg or so with fastpath on.

    Its in the upgrade path for efibre but probably sometime in 2016

    Everything is fine again at this hour
    Trust me there is know loyalty when its about broadband. People will do business with a provider who provides the best speeds and price and data plans.  Eircom only had UPC to deal with in the past its changing. ESB will have a decent network across the country in 4 years and people can move on from Eircom if they don't sort out their nonsense.


  • Options
    #309
    dalta5billion
    Registered Users Posts: 1,034 ✭✭✭dalta5billion


    HEAnet's FTP server pretty slow on Eircom tonight:
    Resolving ftp.heanet.ie (ftp.heanet.ie)... 193.1.193.64, 2001:770:18:aa40::c101:c140
Connecting to ftp.heanet.ie (ftp.heanet.ie)|193.1.193.64|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 31162368 (30M) [application/octet-stream]
Saving to: '/dev/null'

/dev/null             100%[========================>]  29.72M   261KB/s   in 1m 54s 


    traceroute ftp.heanet.ie
traceroute to ftp.heanet.ie (193.1.193.64), 30 hops max, 60 byte packets
 1  MitraStar.Home (192.168.1.254)  2.312 ms  4.704 ms  7.348 ms
 2  95.45.62.1 (95.45.62.1)  15.429 ms  15.437 ms  23.296 ms
 3  86.43.11.49 (86.43.11.49)  16.816 ms  16.891 ms  18.431 ms
 4  tenge-3-1-1.core1.prp.core.eircom.net (86.43.252.201)  19.321 ms  19.984 ms  20.928 ms
 5  * * *
 6  te0-0-0-1-cr2-kp.hea.net (194.88.240.15)  26.532 ms  9.187 ms  12.758 ms
 7  te0-5-0-0-cr2-cwt.hea.net (193.1.238.249)  39.292 ms  39.296 ms  39.293 ms
 8  te5-1-blanch-sr1.services.hea.net (193.1.236.2)  38.242 ms  38.720 ms  38.725 ms
 9  * * *
10  * * *
11  * * *

    Meanwhile over at the Blacknight Speedtest.net Server
    wget 'http://speedtest1.blacknight.ie/speedtest/random4000x4000.jpg' -O /dev/null
converted 'http://speedtest1.blacknight.ie/speedtest/random4000x4000.jpg' (ANSI_X3.4-1968) -> 'http://speedtest1.blacknight.ie/speedtest/random4000x4000.jpg' (UTF-8)
--2015-01-05 14:35:58--  http://speedtest1.blacknight.ie/speedtest/random4000x4000.jpg
Resolving speedtest1.blacknight.ie (speedtest1.blacknight.ie)... 81.17.243.3
Connecting to speedtest1.blacknight.ie (speedtest1.blacknight.ie)|81.17.243.3|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 31625365 (30M) [image/jpeg]
Saving to: '/dev/null'

/dev/null             100%[========================>]  30.16M  8.56MB/s   in 3.7s

    traceroute 81.17.243.3
traceroute to 81.17.243.3 (81.17.243.3), 30 hops max, 60 byte packets
 1  MitraStar.Home (192.168.1.254)  3.896 ms  3.915 ms  4.056 ms
 2  95.45.62.1 (95.45.62.1)  11.810 ms  12.284 ms  12.281 ms
 3  86.43.11.49 (86.43.11.49)  8.013 ms  8.068 ms  8.206 ms
 4  tenge-3-1-1.core1.prp.core.eircom.net (86.43.252.201)  8.669 ms  8.732 ms  8.860 ms
 5  * * *
 6  gi0-0-0-2.ec-r02.bk2.39122.as (194.88.240.12)  11.207 ms  8.010 ms  10.219 ms
 7  te0-0-2-0.ec-r02.bk1.39122.as (78.153.192.37)  39.632 ms  40.905 ms  40.906 ms
 8  ge0-24.shared-r02.bk0.39122.as (81.17.240.47)  11.228 ms  11.833 ms  12.273 ms
 9  te0-2.shared-r01.bk0.39122.as (185.2.64.22)  12.278 ms  13.350 ms  13.355 ms


  • Options
    #310
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    Changed to vodafone today

    The last few years with Eircom has been absolute hell, you suck.

    Calling it broadband and you can't even game online after 6pm, what kind of a farce is your company

    IM FREEEEEEEEEEEE

    tumblr_m17mvkar3t1qbvrcfo1_500.gif


  • Options
    #311
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nuxxx wrote: »
    Changed to vodafone today

    The last few years with Eircom has been absolute hell, you suck.

    Calling it broadband and you can't even game online after 6pm, what kind of a farce is your company

    IM FREEEEEEEEEEEE

    tumblr_m17mvkar3t1qbvrcfo1_500.gif


    I'm sorry to hear this nuxxx - but of course wish you the best with your move.

    Al


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  • Options
    #312
    ElizKenny
    Registered Users Posts: 84 ✭✭ElizKenny


    So is the answer to slow eFibre at night to either

    1 - Move to Vodafone
    2 - Pay for a VPN

    Im getting sick of the slow downs in the evenings.  Even street view images take ages to load, never mind youtube.


  • Options
    #313
    doctorg
    Registered Users Posts: 554 ✭✭✭doctorg


    Every since I updated to [font=Arial, Helvetica, sans-serif]1.00(AAHA.4)b2, i've noticed that memory usage is always 97%[/font]
    [font=Arial, Helvetica, sans-serif]And Net is always kinda slow now.[/font]


  • Options
    #314
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    ElizKenny wrote: »
    So is the answer to slow eFibre at night to either

    1 - Move to Vodafone
    2 - Pay for a VPN

    Im getting sick of the slow downs in the evenings.  Even street view images take ages to load, never mind youtube.
    Hi ElixKenny
    If you PM us with your line details here we can see if there is anything that can be done to improve your speeds there.
    Tony


  • Options
    #315
    ElizKenny
    Registered Users Posts: 84 ✭✭ElizKenny


    eircom: Tony wrote: »
    ElizKenny wrote: »
    So is the answer to slow eFibre at night to either

    1 - Move to Vodafone
    2 - Pay for a VPN

    Im getting sick of the slow downs in the evenings.  Even street view images take ages to load, never mind youtube.
    Hi ElixKenny
    If you PM us with your line details here we can see if there is anything that can be done to improve your speeds there.
    Tony
    You already know what you have to do to improve speeds.
    It seems everybody here knows except eircom


  • Options
    #316
    dalta5billion
    Registered Users Posts: 1,034 ✭✭✭dalta5billion


    Downloads from HEAnet's mirrors are unbelievably slow. 
    Connecting to ftp.heanet.ie (ftp.heanet.ie)|193.1.193.64|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 31162368 (30M) [application/octet-stream]
Saving to: '/dev/null'

/dev/null           100%[=====================>]  29.72M   254KB/s   in 1m 45s 

(290 KB/s) - '/dev/null' saved [31162368/31162368]

    This on an 80 Megabit profile BTW.

    At least acknowledge the issue please...


  • Options
    #317
    Cheerful Spring
    Closed Accounts Posts: 7,893 ✭✭✭Cheerful Spring


    Eircoms think everyone's connection must be perfect because there is so few complaining. Well know most people have not got the time to complain on forums or even interested they just cut the service off for good and just leave it that. Eircom UPC got popular for a reason and why you guys lost a lot of customers. You are rising the prices in April and i can't even stream the Microsoft window 10 conference at 5 o clock in the afternoon without buffering or stopping occurring. Eircom come on you're one of the dearest providers of internet in Europe and the service is like this! Get your house in order and provide a stable connection.


  • Options
    #318
    dalta5billion
    Registered Users Posts: 1,034 ✭✭✭dalta5billion


    Can't use YouTube at all tonight. This is a traceoute to the affected google video server (used mtr because some of the hops don't respond 100% of the time).

    The silence is deafening, Eircom.
    Start: Sun Jan 25 21:21:36 2015
HOST: ----------------            Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- MitraStar.Home             0.0%    10    1.3   2.1   1.3   4.5   0.9
  2.|-- 95.45.62.1                 0.0%    10    6.5   7.9   6.4  19.3   4.0
  3.|-- 86.43.11.49                0.0%    10    6.9   6.7   6.1   8.8   0.7
  4.|-- tenge-4-1-1.core1.dbn.cor  0.0%    10    6.9   6.9   6.5   7.3   0.0
  5.|-- lag-1.core2.dbn.core.eirc 70.0%    10    6.5   6.6   6.5   6.7   0.0
  6.|-- 86.47.63.114               0.0%    10    7.6   7.4   6.9   8.1   0.0
  7.|-- inex.google.com           10.0%    10   35.7  40.2  35.7  45.8   3.6
  8.|-- 72.14.233.89              10.0%    10   36.7  37.2  36.1  40.1   0.9
  9.|-- 173.194.138.206           10.0%    10   35.7  36.4  35.7  37.5   0.0


  • Options
    #319
    rat_race
    Registered Users Posts: 988 ✭✭✭rat_race


    Eircom, for the last few days, I have once again been experiencing the same dismal performance that prompted me to start this thread in the first place.

    Please fix, and please fix for good. Please test your network. It is not uncommon for networks...to...err...test it, regularly. Like, daily.


  • Options
    #320
    flyingsnail
    Registered Users Posts: 2,754 ✭✭✭flyingsnail


    I am also having problems again tonight.


  • Options
    #321
    dalta5billion
    Registered Users Posts: 1,034 ✭✭✭dalta5billion


    Most YouTube servers horrible tonight, 240p only.


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    #322
    Kylo Ren
    Registered Users Posts: 10,364 ✭✭✭✭Kylo Ren


    YouTube at 1080p is so choppy and sluggish. I'm supposedly getting 40+ Mbps. We're back to this again.


  • Options
    #323
    Calvin
    Registered Users Posts: 6,222 ✭✭✭Calvin


    On the 100mb unlimited eFibre package and speeds have dropped this week? Granted, I do have several devices connected to the modem and wifi, but I usually get 25-30 and according to speedtest.net I'm getting 9-14mb


  • Options
    #324
    ElizKenny
    Registered Users Posts: 84 ✭✭ElizKenny


    Youtube unuseable.
    Even google street view is sloooooow tonight.
    Come on Eircom. Get your act together.

    Good thing you increased your prices. That allows us all out of our contracts.
    How do you justify giving a worse service and looking for more money for it.

    Silence speaks volumes


  • Options
    #325
    flyingsnail
    Registered Users Posts: 2,754 ✭✭✭flyingsnail


    Currently having to watch youtube at 244p and twitch wont even load:( 


  • Options
    #326
    Crunchienut
    Registered Users Posts: 1,281 ✭✭✭Crunchienut


    ElizKenny wrote: »
    Good thing you increased your prices. That allows us all out of our contracts.
    +1


  • Options
    #327
    Cheerful Spring
    Closed Accounts Posts: 7,893 ✭✭✭Cheerful Spring


    Internet has been bad for weeks if not months after 5 o clock. To be honest i have been with Eircom so long i probably stick with them lol. The speeds are not great still on ASDL1, but the service rarely goes offline and i be more annoyed if that happened.

    I hope Eircom speeds up the roll of Efibre in 2015. My area is been upgraded July-December so far away. You think they would upgrade areas first and then look for a price increase? 


  • Options
    #328
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    Cheerful Spring wrote: »
    Internet has been bad for weeks if not months after 5 o clock. To be honest i have been with Eircom so long i probably stick with them lol. The speeds are not great still on ASDL1, but the service rarely goes offline and i be more annoyed if that happened.

    I hope Eircom speeds up the roll of Efibre in 2015. My area is been upgraded July-December so far away. You think they would upgrade areas first and then look for a price increase? 
    That's the kind of attitude that allows them to operate. You think its acceptable because it doesn't go offline. Sorry if I sound harsh but they've been getting away with providing an abysmal service for far far too long, it wouldn't happen in other European countries, and it doesn't, yet somehow in Ireland they get away with it.


  • Options
    #329
    flyingsnail
    Registered Users Posts: 2,754 ✭✭✭flyingsnail


    Could one of the reps at least acknowledge that the problem is back?


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    #330
    ElizKenny
    Registered Users Posts: 84 ✭✭ElizKenny


    The problem never went away.


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    #331
    ElizKenny
    Registered Users Posts: 84 ✭✭ElizKenny


    The usual crap speed tonight too.


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