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1901 number hanging up

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  • 28-10-2014 4:15pm
    #1
    skydish79
    Registered Users Posts: 841 ✭✭✭


    Being ringing a few times today, getting to choose options, left on hold for a minute then get hung up on.

    What's going on?


Comments

  • Options
    #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    skydish79 wrote: »
    Being ringing a few times today,  getting to choose options, left on hold for a minute then get hung up on.

    What's going on?
    Hi skydish79, 

    We are aware of this issue, it's being worked on at the moment and we hope to have it back up and running very soon. 

    Thanks 

    Tracey 


  • Options
    #3
    skydish79
    Registered Users Posts: 841 ✭✭✭skydish79


    eircom: Tracey wrote: »
    Hi skydish79, 

    We are aware of this issue, it's being worked on at the moment and we hope to have it back up and running very soon. 

    Thanks 

    Tracey 

    If you're aware of the issue why not put a message on when you ring rather than wasting customers time


  • Options
    #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    skydish79 wrote: »
    eircom: Tracey wrote: »
    Hi skydish79, 

    We are aware of this issue, it's being worked on at the moment and we hope to have it back up and running very soon. 

    Thanks 

    Tracey 

    If you're aware of the issue why not put a message on when you ring rather than wasting customers time

    I understand your frustration with this and please accept my apologies for the inconvenience caused to you.

    Thanks 

    Tracey 


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