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Purpose of unpaid fee?

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  • 29-10-2014 4:15pm
    #1
    youcancallmeal
    Registered Users Posts: 8,019 ✭✭✭


    Recently a direct debit was attempted on my account when there was insufficient funds. The debit did not go ahead and I subsequently received an 'Unpaid Fee' charge from BOI for around €12. I don't understand the purpose of this fee if all BOI did was reject the debit attempt? Why would BOI punish you with this fee when you are clearly already not able to meet a debit request?


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    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Afternoon youcancallmeal, 

    Thank you for getting in contact with us here on Boards.ie

    While we are unable to discuss our fees policy here, we can advise that advice that an unpaid fee is applied for missing either a Direct Debit or Standing order which was due on your account. 

    For more information on the fee structure on your account please see here.

    Thanks for posting today. 
    Elaine 


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