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Will I ever get my Iphone 6 from Meteor?!!

  • 29-10-2014 9:59pm
    #1
    rabbitrocky
    Registered Users Posts: 4 ✭


    So unhappy with Meteor at the moment !
    Purchased an iPhone 6 64G over the phone as part of an upgrade on the 10 October and was told yes the phone is in stock and will be sent out in 3-5 working days .Rang meteor 5 days later who said , no phone in stock , don't know when it will be in stock , hopefully next week.
    I rang back a week later and apparently as compensation I have been upgraded to a 128G iphone.
    I ring back a week later and am told that the 64G are back in stock but because I have been upgraded to a 128G ( which is not in stock) I cannot get a 64G in case 2 phones are sent out! I wish !
    I was offered if I wanted to cancel the order and start again but no guarantee that this would work ! So basically they have my €350 , taken under false presentation, they cannot tell me where my phone is , when I will get it and if I cancel the order and start again whether it will work. A refund will be a minimum of 10 days but no guarantee ... Do meteor have a clue what's going on ?.. I've escalated this matter on Twitter , Info @meteor, sales phone and customer service phone and same generic answer .. Has anyone had a similar problem and how successful would referring this to Comreg be ?.. How can a simple purchase of a phone, trap me into a battle lasting 3 weeks and all I want is my phone in my hand ! Exasperated is not the word !


Comments

  • #2
    Deep Thought
    Registered Users, Registered Users 2 Posts: 4,478 ✭✭✭Deep Thought


    rabbitrocky wrote: »
    I ring back a week later and am told that the 64G are back in stock but because I have been upgraded to a 128G ( which is not in stock) I cannot get a 64G in case 2 phones are sent out! I wish !

    Hate to laugh...but that is so Oirish...funniest thing I have read all day,

    The narrower a man’s mind, the broader his statements.



  • #3
    rabbitrocky
    Registered Users Posts: 4 ✭rabbitrocky


    Deep Thought wrote: »
    Hate to laugh...but that is so Oirish...funniest thing I have read all day,

    I laugh that I may cry !! I even asked if there was a 64g in a local store could I call in and collect one ? Or if I could call out to the delivery company and collect the phone ?... Woe is me !


  • #4
    nidgeweaseal
    Banned (with Prison Access) Posts: 46 ✭nidgeweaseal


    No


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