gas boiler service query/update

Delirium

I paid for a gas boiler service last Friday. I was to get a call to arrange a date for the service.

I've not received any update as to when the boiler will be serviced.

Any chance someone could find out when it might be done?

EI: Una

Hi SW,

Yes, we can liaise with the Home Services department no problem for info on when your appointment will be.

Just private message us your name, address, Electric Ireland account number (if you have one) and your telephone number.

Thanks and regards,
Una

Delirium

Electric Ireland: Una wrote: »

Hi SW,

Yes, we can liaise with the Home Services department no problem for info on when your appointment will be.

Just private message us your name, address, Electric Ireland account number (if you have one) and your telephone number.

Thanks and regards,
Una

PM sent

Delirium

The service had to be cancelled after technician had a look at the boiler due to location of boiler.

He said that he would flag it as cancelled and a refund would be issued.

Just wondering when should I expect the refund to happen?

Electric Ireland: David

Hi SW,

Thanks for letting us know. We'll have a look at your account by PM and will confirm when the credit will be applied.

If you have any further queries we'll be happy to help.

Regards,
David

Delirium

Appreciated