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Efibre

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  • 31-10-2014 4:45pm
    #1
    mattcrow
    Registered Users Posts: 57 ✭✭


    Why would you send me a letter, saying the efibre is NOW available in my place, when it isn't? Getting my hopes up... tut tut... not nice

    On the availability check on your website, my number shows that is't not available, but yet when I type in the address without the number "Great news! Sign up now!"


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    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    mattcrow wrote: »
    Why would you send me a letter, saying the efibre is NOW available in my place, when it isn't? Getting my hopes up... tut tut... not nice

    On the availability check on your website, my number shows that is't not available, but yet when I type in the address without the number "Great news! Sign up now!"
    Hi mattcrow

    Feel free to PM me your landline number or address and I'll double check this for you. Apologies for the disappointment created by the letter

    Thanks

    Al


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    #3
    mattcrow
    Registered Users Posts: 57 ✭✭mattcrow


    Sent the PM

    As I said, when I do the check on your website, typing in the landline number, it says that efibre is not available and there's no estimated date...
    But when I type in the address it says that indeed it is available, also on the coverage map, the whole village area is covered...

    Thanks

    mattcrow


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    #4
    mattcrow
    Registered Users Posts: 57 ✭✭mattcrow


    Sent the PM

    As I said, when I do the check on your website, typing in the landline number, it says that efibre is not available and there's no estimated date...
    But when I type in the address it says that indeed it is available, also on the coverage map, the whole village area is covered...

    Thanks

    mattcrow


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    #5
    eircom: Aisling
    Closed Accounts Posts: 101 ✭✭eircom: Aisling


    mattcrow wrote: »
    Sent the PM

    As I said, when I do the check on your website, typing in the landline number, it says that efibre is not available and there's no estimated date...
    But when I type in the address it says that indeed it is available, also on the coverage map, the whole village area is covered...

    Thanks

    mattcrow

    Hi mattcrow

    I have looked into this for you & spoken to efibre operations on this. Your home is due to be enabled 03/12/14 howevere please be aware plans are subject to change.

    Thanks
    Ash


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    #6
    mattcrow
    Registered Users Posts: 57 ✭✭mattcrow


    Thank you very much, I'll try in a month time so (hopefully no plans changes;))


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    #7
    eircom: Aisling
    Closed Accounts Posts: 101 ✭✭eircom: Aisling


    mattcrow wrote: »
    Thank you very much, I'll try in a month time so (hopefully no plans changes;))

    Hi mattcrow

    No worries.

    Thanks

    Ash


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