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365 online login problem

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  • 01-11-2014 10:53am
    #1
    mikka631
    Registered Users Posts: 819 ✭✭✭


    I can't access 365online, keeps going in a loop asking for my login credentials. Is there a problem?


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  • Options
    #2
    mikka631
    Registered Users Posts: 819 ✭✭✭mikka631


    mikka631 wrote: »
    I can't access 365online, keeps going in a loop asking for my login credentials. Is there a problem?
    Problem at my end, seems to be latest version of Firefox :-(  got logged in using IE :-)


  • Options
    #3
    greasepalm
    Registered Users Posts: 5,330 ✭✭✭greasepalm


    does boi not suggest to use ie only as that what i was told to use?


  • Options
    #4
    Bank of Ireland: Paula C
    Closed Accounts Posts: 253 ✭✭Bank of Ireland: Paula C


    Hi mikka631,

    Thank you for your query.

    We are sorry to hear you were experiencing issues when logging onto BOI365 Online. We were not aware of any issues that were affecting the performance of this facility over the weekend.

    Should you continue to have difficulties in logging online we would first ask you to clear your cache and refresh your browser as this may help. Alternatively please contact our BOI365 Team on 0818 365 365 and a representative will be more than happy to investigate this further for you.

    Thanks,
    Paula C


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