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Direct Debit being forced on us

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  • 05-11-2014 10:14pm
    #1
    davork
    Registered Users Posts: 196 ✭✭


    Just had a cold call from your evision folks as we have efibre etc

    We are currently not on DD and you (unlike Sky) don't allow DD to plastic

    Turns out that we can't go evision as we don't have a DD with you and have absolutely no intention of doing so

    Your cold calling salesman (for he was male) then indicated that DD was going to be forced on people who didn't have it

    True or false?


Comments

  • Options
    #2
    eircom: Aisling
    Closed Accounts Posts: 101 ✭✭eircom: Aisling


    davork wrote: »
    Just had a cold call from your evision folks as we have efibre etc

    We are currently not on DD and you (unlike Sky) don't allow DD to plastic

    Turns out that we can't go evision as we don't have a DD with you and have absolutely no intention of doing so

    Your cold calling salesman (for he was male) then indicated that DD was going to be forced on people who didn't have it

    True or false?

    Hi davork



    Yes it is mandatory that all customers signing to efibre/evision are required to pay by Direct Debit.



    Thanks



    Ash



     


     


  • Options
    #3
    davork
    Registered Users Posts: 196 ✭✭davork


    Ash,

    I realize NEW orders are bring forced onto DD

    My question was on EXISTING accounts

    Can you check please?

    thank you


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    davork wrote: »
    Ash,

    I realize NEW orders are bring forced onto DD

    My question was on EXISTING accounts

    Can you check please?

    thank you
    Hi davork

    Since launch of efibre Direct debit has been mandatory when signing up for the service. This also applies to existing eircom customers signing up to efibre.

    Thanks
    Al


  • Options
    #5
    davork
    Registered Users Posts: 196 ✭✭davork


    eircom: Alan wrote: »
    davork wrote: »
    Ash,

    I realize NEW orders are bring forced onto DD

    My question was on EXISTING accounts

    Can you check please?

    thank you
    Hi davork

    Since launch of efibre Direct debit has been mandatory when signing up for the service. This also applies to existing eircom customers signing up to efibre.

    Thanks
    Al
    Still not there..

    if someone does NOT go for eFiber or eVision are we going to be forced to go direct debit

    Thats what your salesman told me and it doesn't seem right

    thank you


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    davork wrote: »
    eircom: Alan wrote: »
    davork wrote: »
    Ash,

    I realize NEW orders are bring forced onto DD

    My question was on EXISTING accounts

    Can you check please?

    thank you
    Hi davork

    Since launch of efibre Direct debit has been mandatory when signing up for the service. This also applies to existing eircom customers signing up to efibre.

    Thanks
    Al
    Still not there..

    if someone does NOT go for eFiber or eVision are we going to be forced to go direct debit

    Thats what your salesman told me and it doesn't seem right

    thank you
    Hi davork

    I can confirm eircom will not force existing customers on to direct debit.

    Thanks
    Al


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