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Cant access my Electric Ireland account

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  • 07-11-2014 1:42am
    #1
    Kenno90
    Registered Users Posts: 3,184 ✭✭✭


    Hi Guys,

    I'm having difficulty accessing my account and i cannot use the forgot my password link as you haven't got a valid date of birth.

    I rang the number provided but got nowhere

    Pat


Comments

  • Options
    #2
    Electric Ireland: David
    Closed Accounts Posts: 1,457 ✭✭✭Electric Ireland: David


    Hi Kenno90,

    Thanks for your post.

    If you send us your details by private message (including your full name, address, contact number and confirmation that you are the account holder), I can update your account so that the forgot password links works correctly.

    If you have any other questions please don't hesitate to ask.

    Regards,
    David


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