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Boru stoves ..... Customer service ?

  • 09-11-2014 11:13pm
    #1
    Cahanboy
    Registered Users Posts: 5 ✭


    Hi, I had a Boru Fiachra Insert installed 12 months ago but the heat output has been very disappointing. Has anyone else had a similar experience with the insert's and what is Boru's aftermarket customer service like ?


Comments

  • #2
    Sanchez83
    Closed Accounts Posts: 277 ✭✭Sanchez83


    More often than not a stoves poor performance is not the fault of the stove.
    Was the room heat required calculated correctly?
    Is your chimney draught excessive and stealing the heat?
    Is your fuel quality good?
    Has the fitter fitted the stove correctly?
    These should be the first questions to be answered before Boru customer service need to be contacted IMO.


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