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Cancelling on behalf...

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  • 10-11-2014 5:48pm
    #1
    purplestar1986
    Registered Users Posts: 251 ✭✭


    Hi,

    I was wondering would it be possible to cancel on behalf of my grandmother? She's quite old and hard of hearing and wouldn't be able to do it herself.

    Thanks,

    Sinead


Comments

  • Options
    #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    purplestar1986 wrote: »
    Hi,

    I was wondering would it be possible to cancel on behalf of my grandmother? She's quite old and hard of hearing and wouldn't be able to do it herself.

    Thanks,

    Sinead
    Hi purplestar1986

    That would be no problem but you will need to be in her presence when calling cancellations on free phone 1901. Cancellations will take your notice of cancellation and request that you email confirmation.

    Let me know if there is anything I can help with

    Thanks

    Al


  • Options
    #3
    purplestar1986
    Registered Users Posts: 251 ✭✭purplestar1986


    eircom: Alan wrote: »
    purplestar1986 wrote: »
    Hi,

    I was wondering would it be possible to cancel on behalf of my grandmother? She's quite old and hard of hearing and wouldn't be able to do it herself.

    Thanks,

    Sinead
    Hi purplestar1986

    That would be no problem but you will need to be in her presence when calling cancellations on free phone 1901. Cancellations will take your notice of cancellation and request that you email confirmation.

    Let me know if there is anything I can help with

    Thanks

    Al
    Hi Al,

    That's great, thank you for clearing that up. Will she have to speak to them, do you know?


  • Options
    #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    purplestar1986 wrote: »
    eircom: Alan wrote: »
    purplestar1986 wrote: »
    Hi,

    I was wondering would it be possible to cancel on behalf of my grandmother? She's quite old and hard of hearing and wouldn't be able to do it herself.

    Thanks,

    Sinead
    Hi purplestar1986

    That would be no problem but you will need to be in her presence when calling cancellations on free phone 1901. Cancellations will take your notice of cancellation and request that you email confirmation.

    Let me know if there is anything I can help with

    Thanks

    Al
    Hi Al,

    That's great, thank you for clearing that up. Will she have to speak to them, do you know?
    You will be asked to put her on the phone for a second, basically just to say she gives permission for you to handle this.

    Al


  • Options
    #5
    purplestar1986
    Registered Users Posts: 251 ✭✭purplestar1986


    eircom: Alan wrote: »
    purplestar1986 wrote: »
    eircom: Alan wrote: »
    purplestar1986 wrote: »
    Hi,

    I was wondering would it be possible to cancel on behalf of my grandmother? She's quite old and hard of hearing and wouldn't be able to do it herself.

    Thanks,

    Sinead
    Hi purplestar1986

    That would be no problem but you will need to be in her presence when calling cancellations on free phone 1901. Cancellations will take your notice of cancellation and request that you email confirmation.

    Let me know if there is anything I can help with

    Thanks

    Al
    Hi Al,

    That's great, thank you for clearing that up. Will she have to speak to them, do you know?
    You will be asked to put her on the phone for a second, basically just to say she gives permission for you to handle this.

    Al
    Perfect. That's grand. Thanks Al, nice quick response. 

    Regards,

    Sinead


  • Options
    #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    purplestar1986 wrote: »
    eircom: Alan wrote: »
    purplestar1986 wrote: »
    eircom: Alan wrote: »
    purplestar1986 wrote: »
    Hi,

    I was wondering would it be possible to cancel on behalf of my grandmother? She's quite old and hard of hearing and wouldn't be able to do it herself.

    Thanks,

    Sinead
    Hi purplestar1986

    That would be no problem but you will need to be in her presence when calling cancellations on free phone 1901. Cancellations will take your notice of cancellation and request that you email confirmation.

    Let me know if there is anything I can help with

    Thanks

    Al
    Hi Al,

    That's great, thank you for clearing that up. Will she have to speak to them, do you know?
    You will be asked to put her on the phone for a second, basically just to say she gives permission for you to handle this.

    Al
    Perfect. That's grand. Thanks Al, nice quick response. 

    Regards,

    Sinead
    You're very welcome purplestar1986

    Thanks
    Al


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