No space on my iPhone.

qo2cj1dsne8y4k

I've literally deleted everything I could, I've turned off photo stream, I've deleted pretty much all my apps. I deleted my music from my iPod. I have 660 photos saved, and maybe 2 iMessage conversations that I won't get rid of but it's not helping my phone at all.



That's literally all I have, why is there no space?

Zcott

Downloaded email?

qo2cj1dsne8y4k

Zcott wrote: »

Downloaded email?

I don't understand?

ukoda

go to settings > general > usage > manage storage. and see whats using your storage space

qo2cj1dsne8y4k

Nothing that I can see

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guil

Restore it in iTunes. Did you buy more iCloud space cos first it says 5gb then 20gb?

qo2cj1dsne8y4k

Yeah I bought more cause I was gonna back up everything and wipe it.
My laptop is broken, is there any other way to do a restore? I'm sorry I'm completely stupid when it comes to technology. This is too much phone for me

Zcott

On your iCloud Backups, go in and check when the most recent iCloud backup was. If there wasn't one, make one by choosing Backup Now. And then go to settings > general > reset > reset all content and settings and that might help.

qo2cj1dsne8y4k

Will that save all my iMessage conversations too?

guil

Yeah messages are saved.

qo2cj1dsne8y4k

Ok this is a disaster, I tried do a backup. It says its incomplete.
I can't log onto iCloud to see if my photos and iMessages backed up, as its saying I need a newer iOS to view it.

I tried to download the newest version but I need almost 7gbs to do so.
I can't wipe my phone until I'm sure my photos and messages saved

qo2cj1dsne8y4k

cc

LexieOnRale wrote: »

Looks like you're using and older version of iOS, ios 8 might of been automatically downloaded and waiting for you to install, check settings > software update? That might be hoggng 4 - 5 gb

qo2cj1dsne8y4k

There is that there but I can't download it as I don't have that much space, but no matter what I delete it won't give me enough space, I can't download iCloud because I've not got iOS 8, so I can't see if my photos saved, which means I can't wipe the phone as suggested

RoyalMarine

Your only option is going to be to find a computer with iTunes installed.

Borrow a friends/family one. It won't take long.

Connect the phone, in backup section, select "this computer" and click backup.

Once completed, click restore and update. Then restore using your backup that you made on that computer.

Once finished, delete your iCloud backup, and create a new one.

If your worried about your pictures, connect your phone, open my computer, and copy the DCIM folder where all your photo's on the phone are stored.

guil

LexieOnRale wrote: »

There is that there but I can't download it as I don't have that much space, but no matter what I delete it won't give me enough space, I can't download iCloud because I've not got iOS 8, so I can't see if my photos saved, which means I can't wipe the phone as suggested

You don't download iCloud, it comes as part of iOS since iOS 5.

qo2cj1dsne8y4k

But it won't let me access it because I don't have ios8

guil

Go to settings and take a screen shot