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Ordering a statement

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  • 13-11-2014 12:24am
    #1
    SeanJ09
    Registered Users Posts: 446 ✭✭


    Hi, I need to order a statement but I need a transaction to show on it. If I carried out an account transfer tomorrow and ordered a statement on the same day, would that transfer show up on my statement? 


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi SeanJ09

    Thanks for contacting us here on Boards.ie

    Yes, you can make the transaction and order the statement on the same day. Just to highlight, if you are making the transaction using Bank of Ireland 365, the transaction will need to be made before 3.30 pm to show on the statement for that particular day.

    If you have registered for eStatements online via Bank of Ireland 365 and request an up to date statement before 3.30 pm on a banking day it will produce overnight and will be available to download the next banking day for you.

    If you request up to date statement by post, this takes 3-5 working days to reach the address on file.

    To order an up to date statement on a personal account, you can use our phone self service menu. Please call 0818 365 365 / 00353 140 44000 and select options 1,5 and then 1.

    We hope this helps, for any further queries please do not hesitate to contact us here.

    Thanks
    Alison


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