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Once again cut off Once again Terrible customer service

flash777er · 2014-11-18 16:35:42

I have been cut off again on the 18th despite the last time I called telling the agents I get paid on the 23rd. They can't change the payment date, they cant wait till I get paid, they cant reconnect despite 10 years a customer with a history of paying on that date......No flexibility here - They don't value their…

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18-11-2014 5:35pm

#1

flash777er

Registered Users Posts: 6 ✭

Join Date: September 2008

Posts: 4

I have been cut off again on the 18th despite the last time I called telling the agents I get paid on the 23rd. They can't change the payment date, they cant wait till I get paid, they cant reconnect despite 10 years a customer with a history of paying on that date......No flexibility here - They don't value their customers and this one has had enough !

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#2 19-11-2014 2:41pm
eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

flash777er wrote: »

I have been cut off again on the 18th despite the last time I called telling the agents I get paid on the 23rd. They can't change the payment date, they cant wait till I get paid, they cant reconnect despite 10 years a customer with a history of paying on that date......No flexibility here - They don't value their customers and this one has had enough !

Hi flash777er

Sorry to hear this, could you please PM me your eircom account number and I'll request clarification from accounts?

Thanks
Al

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